Great Service

I've read a fair few comments about poor service in the past. So for balance thought i'd share a positive experience. Had pretty serious issues with my Epix Pro. Contacted Garmin support on Monday and a new device delivered yesterday.

Thanks v much Garmin - Great Service

0 10110011 over 1 year ago

Hi chrswe. Most don't post on a forum unless they've had some sort of issue with the product or service. I've also experienced nothing but exceptional service. Thanks for the kind words.

0 Niterider4 over 1 year ago

I have also had excellent service from Garmin. They replaced an out-of-warranty Fenix 6 with a brand new one.

I think it does vary somewhat by region, but it seems that Garmin service in North America is excellent.

0 OnlineChampion over 1 year ago in reply to Niterider4

Same with me. Garmin South Africa replaced my out-of-warranty Fenix 6. No questions asked. I was so impressed! I now only buy watches directly from Garmin.