Heart rate zones - no bpm option

8410847 said:

So it was bugged and Garmin's response to a bug was to strip the feature out?

For how rare it has been for engineering to remove vs. add, tells me a great deal of time investigating all options came first before the decision was made. If removing it was the best solution to prevent further issues that were taking place, then it was the best decision.

That's a pretty poor way to serve your customers. "You can do it this more difficult way, and it was buggy, so we removed it" is not a good excuse.

The best decision was to fix it. Removing it doesn't mean it was impossible, it means it wasn't considered cost effective. I've worked with software engineers, and was briefly in school to be one, so I know how the process works. Raising a stink about it is the way that customers shift the balance of that equation.

I'm assuming by your tag you are an employee, so here is a customer service tip; when your customers are annoyed because something was cut for cost reasons, it's in your best interest to be silent rather than try to convince them they are wrong. Let the anger flame out. By arguing with your customers you seem out of touch and that only inflames the anger. You aren't going to convince me that fixing it is impossible (it isn't) or that I like it better the other way (I don't), and I don't really care if it's cost effective or not, so there is nothing you can say to convince me you are right.

Its a bit embarrassing that a company worth 20 billion cant fix a small software issue, maybe time to find some better software engineers. The amount of data you can get from the watch is amazing but letting the end user enter their own heart rate zones cant be done, I find astonishing. I was going to leave a 1 star review on trust pilot (as this triggers some companies into action) but it seems lots of people have done this and garmin dont care.

If i enter my % zones as per the karvonen formula it still doesnt come out correctly regardless of what garmin base formula i use, am i missing something?

Ben said:

If i enter my % zones as per the karvonen formula it still doesnt come out correctly

You want to get a specific heart rate for each zone. You know your maximum heart rate. Then you can simply set %HRmax and for each zone set the BPM based on the HRmax. If your HRmax is 180, a HR of 90 is of course 50%.

Sorted it, thank you

You‘re welcome

You can set your zones based on MHR, HRR, or LTHR. There is absolutely no reason you should have to change the BPM or percentages in standard 5 zone training.