Hi,
I have an Epix 2 Sapphire since its release date, almost 1 year ago. So far it is working very well and I'm fully happy with it.
Today one of my child was asking where the North was and so I started the Compass on the Epix 2.
With my surprise I found the application (and also the related widget) to be not responsive at all. When I was moving my wrist, the data was being updated very slowly and it was vary likely not correct. I turned 360° on my self and the data was changing rarely. I was in an open park with no buildings around.
Now if I remember well, the compass was working very well previously and with the same Epix 2. I had not any issue with previous Fenix (5 and 6).
System firmware is 10.44 (the latest one). All other functions seem to work as expected. I powered off the watch 2 times (soft power off by menu and hard powered off): no changes.
Am I the only one with this problem?
I made some videos of this problem . I'm uploading one via my OneDrive link:
.
I hope it will be visible.
I'm just missing the hard reset but I was wondering if there is any other option.
Thank you for any suggestion.
Marco
ps:there is a secondary bug that it is happening since some firmware updates. Sometime (maybe 1/10 times) , when the watch is starting up after being power off, the touch screen is not working. I need to active it manually by entering the quick menu and going to the Touch screen enable/disable option . The option is normally already activated so I deactivate it and activate again
