Hello everyone! I have a problem with EPIX 2! The LIGHT and BACK LAP buttons sometimes work, sometimes they don’t (((Has anyone had this? And what should I do ???
Hello everyone! I have a problem with EPIX 2! The LIGHT and BACK LAP buttons sometimes work, sometimes they don’t (((Has anyone had this? And what should I do ???
Same thing just happened to me too. Lap/Back button is unresponsive and then the Menu/Up button has died too in a matter of several minutes. Watch is made redundant, and I don't even swim with this watch…
In Europe, 24 months warranty is mandatory by law on all consumer goods, Apple's devices included :-)
I’ve been able to make an hard reset (which has been a coincidence, considering that typically the reboot loop cannot allow any reboot activity): will see how long will last, but I’m not optimistic……
No official recognition of the problem. Until recently, users reported that Garmin told them it was not a known issue. So they finally recognized at least that this is a common problem. I am afraid to use the watch in water for swimming for this reason - big chance of it stopping working.
Thank you for sharing information.
Hi! Yes this is still a problem. I had to replace my 47 mm epix pro after two swims because of button issues. I am now using an old forerunner to track my swimming (zero issues even after years of swimming), replacement epix has been ok for everything else so far. Still a huge disappointment as it is meant to be a proper multi sport watch
Good to know. I was tempted, having gone back from epix2 to fenix5, but I will stick for now.
Thanks.
Did you experience any issue with the PRO?
No, 3 Epix2’s in a row after 1 sea water swim. Keeping an eye to see if anyone has issues with the Pro and it looks like they do.
not so far (4 months). I changed 5 EPIX 2 in a row in 5 months, then sold the latest are moved to PRO. So far no problem with that, though I've still not full condidence it will not happen again.
My Epix Gen 2 Sapphire was already replaced once.
Do you use it in the sea?
Do you use it in the sea?
Please give details. Which exact version - Gen 2 or Gen 2 pro? Same button problem after used in sea?