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Bluetooth connection with external hr not as smooth with 9.33 than with older production version

Oli
over 2 years ago

when using my polar h10, the watch often doesnt recognize the polar device, so i have to switch off and on the polar until the garmin connects with it. with the older firmware i never had any issues with my external hr device. bluetooth connection to smartphone seems in the other hand stable as before.

***** Update *****

Was using polar oh1, which is connected via Ant+. After Fw Update of polar device and unpair/repair and reboot watch everything seems normal again.

  • 0 over 2 years ago

    Have you maybe paired the H10 to your Epix via Bluetooth rather than ANT+? I'm not familiar with the H10, but assuming it only supports a single Bluetooth connection, if it's already connected to another device (such as your phone or something like a treadmill), it won't connect to your Epix (via BT) until it drops that connection (which restarting the H10 would force it to do - it would then be a matter of which device managed to pair first).

  • 0 over 2 years ago in reply to NeilJonesOnline

    Hi Neil, i meant oh1 sensor which is connected via bluetooth. i will try to update the device and unpair/repair it to the epix. 

    Update: Ant+ is enabled, so not a bluetooth- problem