Scratch on the sapphire glass coating

Excuse my French or English but if a coating can be scratched...  The glass is not scratch proof.
Are you certain there is a coating on the sapphire ? The non reflection coating should be on the inside of the glass.
Garmin watches are known for huge reflection issue too.
It could be just  the sapphire scratched by hard stones stuck under the paw of your dog ?

Also: "Garmin does not recommend the use any kind of polish or buffing compounds to attempt to repair the lens. Using these types of treatment can affect or remove the factory surface treatment on the lens."
support.garmin.com/.../

NemoSandman said:

It could be just  the sapphire scratched by hard stones stuck under the paw of your dog ?

She swiped her nail over the glass ;) But not so hard as to damage the sapphire I think.

You should perhaps bring your watch to a good jeweler first and seek his knowledge ? It is a lot of money to take too quick decision, no ?
I don't baby my watch as they are tool watches worn 24/7 but on 5X, 5Xplus, Instinct, 6pro and now Epix, I have got some bump are scrtaches on the bezel but never on the glass. All sapphire but the Instinct. So i'm always dubitative about any form of external coating and would really like to know if it has been used by Garmin. Their answer is far too evasive on that subject and it has fueled a lot of subjects and threads in those forums. Just taking a look at the "related" column on the right and they are legion.

Tomasz said:

She swiped her nail over the glass

I don't think that it is a scratch and neither a damaged coating. Why add a coating to a glass that is almost scratch proof? It would make the sapphire glass useless.

It is probably some kind of mark that sticks hard to the glass. I would use dish soap and a soft cloth and my own nail to try to get rid of the mark. If it doesn't work take it to a jeweler.

If it is a scratch, caused by a very sharp stone, just leave it...

TobiasLj said:

Why add a coating to a glass that is almost scratch proof? It would make the sapphire glass useless.

Isn't there a hydrophobic coating on the screen?

[Redacted] said:

Isn't there a hydrophobic coating on the screen?

I've read threads about that in the past but there is no comment or statement from Garmin. I think that it is just the characteristics from a sapphire glass (without scratches) that makes it behave like a hydrophobic coating. I see no reason to add a coating; First you use a sapphire glass to make it as scratch proof and smooth as possible and then add a coating that is far from as scratch proof as the glass itself.