Weather - waiting for data

My experience with weather on the Epix 2 is Garmin on it's worst. For nearly two months the weather widget almost always says "waiting for data". It has been confirmed by Garmin that it is due to a bug, but nothing happens.

I am running Garmin connect and Garmin explore on Android (Samsung Galaxy S22).

Due to a very expensive watch not working properly I actually consider going back to Polar due to their rock solid software.

@garmin any fix coming soon?

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0 jaamgans over 2 years ago

when I get this issue (which isn't very often) I reboot the watch and the phone. When both are back up I sync the connect app, then wait around 10-20 minutes and weather is normally populated by then.

0 46201c5ee4084232a941034e80d9ef26 over 2 years ago

I turn off my watch at night, and have to open Connect every morning on my ihpone, kill the app and start connect. Then the temperature is displayed after a few seconds.

0 jaamgans over 2 years ago in reply to 46201c5ee4084232a941034e80d9ef26

why on earth are you turning off every night - they really aren't designed for turn on & off -they are designed for 24/7 running.

If you don't want to wear it at night, and want to save battery life - set it so that your sleep profile turns on battery saver at night - this will very likely save more battery life than switching on every morning.

Should also prevent the connectivity issues with weather (note that it requires phone and watch reboot - not just watch - must be something to do with phone/connect app).

My past experience with a variety of devices tends to suggest these sort of data connectivity issues are more than 60% of the time phone/phone app related than actual watch related.

0 mikkis over 2 years ago

Quite annoying for sure. And for a thousand-dollar sports watch the solution should not be to restart all devices every now and then.

0 46201c5ee4084232a941034e80d9ef26 over 2 years ago in reply to mikkis

To be honest i don't have the problem anymore. My fix was to (on iphone) give connect always access to location info and not only while using the app. Since then weather and temp has been available all the time.

0 Gatorbait over 2 years ago

Another fix is to start an activity that requires GPS. When it locks in to your location you can stop the activity. This works for me. I have a few custom watch faces where I get the same message. Doing this resolves the issue. I agree that it is anoying though. I ended up using a watch face that uses the Open Weather API with a 15-min refresh interval. Because even if you are getting weather data and it is 1-hour old it is useless.

0 meggerud over 2 years ago in reply to 46201c5ee4084232a941034e80d9ef26

Seems to solve my issue on Android as well.

0 charlie_halloween over 2 years ago in reply to 46201c5ee4084232a941034e80d9ef26

This also has worked for me, with Connect running on iPhone (iOS 15.6.)

0 Stoney over 2 years ago in reply to jaamgans

"why on earth are you turning off every night - they really aren't designed for turn on & off -they are designed for 24/7 running"

That is just the worst nonsense I have ever heard! Any device - watch, mobile, laptop will benefit from been rebooted on a regularly basis.

0 Gatorbait over 2 years ago in reply to Stoney

Hmm. While I'm sure it doesn't hurt all that much to turn it off every night I'm not sure the benefit is all that great. My (Apple) laptop literally hasn't been rebooted in 6-months and it is running just fine. I'm sure there is no perceivable benefit to shutting it down regularly. And the only time my iPhone is ever rebooted is during a software update. And, with my watch - it's been on since I've owned it - except when I was initially setting up my WIFI and had issues. Maybe with Windows/Samsung products it's different? Maybe I'm in the minority here - who knows.