Topo maps 'queued' - unable to load

I have the titanium version with North America topo map loaded. I've loaded a couple other maps via Garmin Express. On the watch, they show up in Map Manager as 'queued'. But they never load when I sync the watch and the only option I'm given is to remove them from the 'queue', whatever that is. I've talked to Garmin. They say 'interesting' and promise to look into it, but haven't got back to me. Any suggestions?

Top Replies

Volker over 3 years ago in reply to Dr Phil +1

Dr Phil said:
I'd guess the requirement is likely because the download using MM can take hours.

Yes, I would definitely recommend to use Garmin Express for downloading a big TA map, if possible.

All Replies

0 Volker over 3 years ago

Have you plugged your device to a wall charger? That is needed for starting the download.

0 Dr Phil over 3 years ago in reply to Volker

To amplify this. The watch must be connected to a power source and WiFi to download maps using Map Manager. The maps will be not be downloaded using Map Manager if the watch is connected to a computer; it has to be an external power source. I'd guess the requirement is likely because the download using MM can take hours.

0 Volker over 3 years ago in reply to Dr Phil

Dr Phil said:
I'd guess the requirement is likely because the download using MM can take hours.

Yes, I would definitely recommend to use Garmin Express for downloading a big TA map, if possible.

0 7017726 over 3 years ago in reply to Dr Phil

I was not aware that 'power source' excluded the PC. I'll give it a try. I'm surprised neither of the people at Garmin I chatted with mentioned this.

0 7017726 over 3 years ago in reply to Dr Phil

No success. It does say it is downloading the maps, but it doesn't. And each time I disconnect the watch from the wall, the watch face is blank (dead). It restarted after a few minutes the first two times. This time it's taking longer. ... Finally came back on after fifteen minutes. No new maps. Though Map Manager claims it's actually downloading maps. Back to Garmin, I guess.