This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Backlight not working

I recently purchased the Enduro 3 and I’m very happy with it so far — but I’m having an issue with the backlight not working.

Here’s what I’ve tried:

  • Adjusted all backlight settings (brightness is set to 100%)

  • Ensured battery saver mode, DND and focus mode are turned off

  • Enabled both “Gesture” and “Button” activation under the backlight settings

  • Updated the watch to the latest software version (15.32)

  • Hard reset

When I press the top left button, nothing happens — the screen doesn’t light up. However, if I hold the button, the control circle appears, and if I double-tap, the flashlight activates. So the button itself seems to be working properly.

Is there something I’m missing, or could this be a hardware issue with the backlight?

Thank you in advance for your help.