Garmin Connect forgets the Enduro 3

This is on Android with a Pixel 4a.

I had the same problem with my Fenix 5.

It started sometime in June.

When it happens you have to pair the watch with the mobile app again, basically the same you did when you bought the watch.

I don't know if this is Garmin's fault or Google's. I also really don't care. This is a known problem and I just bought a not cheap watch and don't want to deal with this.

Someone sort this out please.

Top Replies

Dr Phil 8 months ago +1 suggested

Well, if you also had a problem with the F5 then I'd suggest the problems lies with the phone. Have you followed the the advice from Garmin Support - https://support.garmin.com/en-AU/?faq=reHBOSC1bt83UTDHqYJZG8&tab…

All Replies

0 Dr Phil 8 months ago

Well, if you also had a problem with the F5 then I'd suggest the problems lies with the phone. Have you followed the the advice from Garmin Support - https://support.garmin.com/en-AU/?faq=reHBOSC1bt83UTDHqYJZG8&tab=software? Have you contacted Pixel support? Have you contacted Garmin Support?

0 cdamian 8 months ago in reply to Dr Phil

I followed the advice.

Contacting Google is useless, they are just going to blame Garmin.

Only Garmin has the pull to work with them.

This is also a new thing, something changed either at Garmin or Google to cause this.

But as I said, I shouldn't have to deal with this, enough people have reported this already.

0 M.Owens 8 months ago in reply to cdamian

My fenix 6 has been doing this with a pixel 7, i have been running a version of connect from Feb 4.76 as a test now for 2 weeks without a disconnect.

Garmin has been rubbish in resolving this.

0 adanmewyork 3 days ago

I have the same issue on both a Pixel 9 and an iPhone 16. Both the phones and the Enduro 3 are up to date, and both instances of Garmin Connect (iOS and Android) have the same issue as stated in cdamian's post. It has happend 3 times on the Pixel and twice on the iPhone. It's definitely the watch/GC software, not the phone.

It's worth noting that this did not occur once with the Fenix 8 AMOLED that I used for a few months with the Pixel phone. It only became an issue when I changed to the Enduro.

0 cdamian 3 days ago in reply to adanmewyork

I have up on my Pixel 7a and upgraded to a Pixel 9a.

It seems to work now ... for the moment.

0 adanmewyork 3 days ago in reply to cdamian

Happy to hear that, and I’ll keep my fingers crossed for you. I had high hopes too when I switched my account over to the iPhone but after two weeks it bit me again.