Restarts during course, v20.22

Hi all,

I created a 33.54km course in connect.garmin.com and uploaded to my watch. During the race the watch restarted 2 times. I googled around, and i found that the course might be corrupt somehow and that can cause possible restarts. Strange for me, but can you help me investigating this issue? My version was & is 20.22. I can't attach here, but if you need i can download and send the uploaded gpx file from connect. Let me know how i can help!

(other info: i created and tried a 10k course, and during that activity it did not restart)

Greetings,

Daniel

Top Replies

Garmin-Laurie 11 days ago +1 verified

Hello Daniel. I am sorry to hear you are having this issue. I would love to help you investigate this further. For this, I will reach out to you via Private Message to collect the details of this concern…

1509486261 4 days ago +1 suggested

I think that no one and nothing can help you with this. Personally, I am disgusted by it, because I have been warning about this problem since at least October 2024. All I hear from Garmin is that they…

All Replies

+1 Garmin-Laurie 11 days ago

Hello Daniel. I am sorry to hear you are having this issue. I would love to help you investigate this further. For this, I will reach out to you via Private Message to collect the details of this concern.

0 socorsu 5 days ago

You should receive the next Public in a couple of days, Beta 21.19 with ECG enabled is out tonight.

https://forums.garmin.com/beta-program/fenix-7-series/f/announcements/412280/beta-version-21-19---now-available-ota-over-the-air-for-all-models

0 1509486261 4 days ago

I think that no one and nothing can help you with this. Personally, I am disgusted by it, because I have been warning about this problem since at least October 2024. All I hear from Garmin is that they are sorry, that the engineers are working on it, but it will not solve the problem. I think that Garmin is already working on other new models and the sales figures and problems of the "older" models are not that important to them. Garmin really disappointed me in this. For me, it is not important to have thousands of irrelevant information in a watch for 1000 euros, but I would like it if it worked for what this watch is primarily intended for.