After updating 13.22, can not update "Armenian Font, Notosans Armenian Bold 13px, ARM"

After updating 13.22, Garmin express keeps telling me "Armenian Font, Notosans Armenian Bold 13px, ARM" update is available but when I try to update with it, Garmin express throws "There was an error installing the update". So I can not update the font.

and Garmin express keep showing there is still one more update with which I can't update.

Top Replies

1074601 over 1 year ago in reply to Garmin - Chris +2

I'm just trying to instal a map into my watch. TOPO Czech v5 pro. But it seems like that font update (which I don't need) stands in my way... Wheneven I try to instal the map, Garmin Express crashes…
1074601 over 1 year ago in reply to Garmin - Chris +1

I have pretty much the same problem with my Epix pro, simply can't instal an update named: APAC Font Kosugi bold 24px JPN. I tried to reinstal the app, restart computer and the watch but nothing works…

All Replies

0 Garmin - Chris over 1 year ago

A new version of Garmin Express has been since released. Please uninstall Garmin Express then download and install the newest version and check again. If you continue to receive the error, please let me know. I will be happy to assist further. Thank you!

0 1074601 over 1 year ago in reply to Garmin - Chris

I have pretty much the same problem with my Epix pro, simply can't instal an update named: APAC Font Kosugi bold 24px JPN. I tried to reinstal the app, restart computer and the watch but nothing works. Could you please help me? Thank you

0 Garmin - Chris over 1 year ago in reply to 1074601

The APAC file you are attempting to install to your Epix Pro is Japan specific and will only go to a Japanese sourced watch. (Japan specific watches that are bought within Japan are unique due to regulatory requirements made by the Japanese government.)

0 1074601 over 1 year ago in reply to Garmin - Chris

I'm just trying to instal a map into my watch. TOPO Czech v5 pro. But it seems like that font update (which I don't need) stands in my way... Wheneven I try to instal the map, Garmin Express crashes and gives me an error.

0 7898458 over 1 year ago in reply to Garmin - Chris

I have the exact same issue as 1074601. I have new Epix Pro and I'm trying to install TOPO Czech v5 pro. However, the installation fails likely due to failing to install an update "APAC Font Kosugi bold 24px JPN".

Any suggestions?

0 Garmin - Chris over 1 year ago in reply to 7898458

7898458

I am sorry you have the issue. I never heard back from 1074601 when working with him through Private Message to have the issue resolved or escalated if needed through our IT team given the bizarre error being experienced strictly for trying to add the Topo Czech v5 Pro map. I do not see any information to suggest the map itself is not going to be compatible with your watch but it does remain a possibility.

I am sending you a Private Message to work with you further. When you are signed-in to the forums, please check the top right corner to the right of the Notifications lightning bolt icon.