Stuck in diagnostics menu

Following an easy 42 minute dive yesterday my mk1's down button stopped working, I tried to restart the watch but instead of starting as normal it went straight into a 14 option diagnostics menu and had been like that since.

I filled out the contact form on Garmin's website, the auto response email I received said they may take 5-10 did business days to reply, so there goes my expensive Maldivian dive holiday spent using a not so cheap rented dive computer from the resort.

Has anyone else experienced that?

Please help!

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