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Jabra Elite Active 65t disconnects when press START to pick an activity on MARQ Expedition

For months I've been able to use Jabra Elite Active 65t headphones with my MARQ Expedition to play music during activities and when not in an activity.

Some time after Dec 22 (last run when it worked), every time I press the START button to chose an activity, the headphones go into a continual loop of disconnecting and then reconnecting every couple of seconds. Previously, I had only noticed occasional drops during activities which were remedied by moving watch to right hand during activity.

MARQ Software Version is 6.00 (bde6be3)

Jabra Elie Active 65t firmware: 2.34.0(1033)

Both devices are at most current versions. I've tried removing the device (and all devices) from the watch and adding it again without help. I've made sure no other BT devices (phone, laptop) have their BT enabled when pairing/connecting Jabra to MARQ without help.

So, at this point, music plays fine so long as I'm not in the activity menu or currently in an activity.

Any ideas? Anyone notice similar problem recently? Not sure if it's related to new MARQ Software Version or Jabra firmware, but I know the MARQ Software was updated some time in December (not sure when because I use auto-update) and I can't be certain how long I've been on current Jabra firmware level.

Top Replies

crt_hun over 4 years ago +5 verified

The Jabra Elite 65t can be paired with the watch as a footpod as well, that's why you experience audio disconnects.

Go to the Sensors menu, pair the Jabra footpod, then when it's paired set its status…

All Replies

+1 crt_hun over 4 years ago

The Jabra Elite 65t can be paired with the watch as a footpod as well, that's why you experience audio disconnects.

Go to the Sensors menu, pair the Jabra footpod, then when it's paired set its status to off. In that case when you start the activity it won't search for the Jabra footpod and the audio won't disconnect either.

0 jefflaube over 4 years ago in reply to crt_hun

Thank you so much! I'm not sure when it happened but the Jabra had been paired as a FP in the sensors and its status was SEARCHING. I turned this OFF as you suggested and now it is working perfectly again.

Thanks again!

0 9831434 over 3 years ago in reply to crt_hun

thanks so much this worked for me also.

0 pjrkok over 2 years ago in reply to crt_hun

I wish I would have seen this thread before, I have been struggling with the same issue on my Fenix 6 for months now. FP was constantly "searching" and I did not realise it until I saw your reply. I turned it off and all works like a charm now. Just wanted to drop a message to say thank you!

0 6400010 over 2 years ago in reply to crt_hun

Yes! Thank you.

0 gmj43 9 months ago in reply to crt_hun

This fixed the problem. Thank you for alleviating all my frustrations!