On April 2nd, my Instinct stopped storing (or uploading?) heartrate data. I have no heartrate over the day charts since then.

Any ideas on how to correct this? Is it possible that the storage for heartrate data is full?

My watch is usually attached to my phone via bluetooth and uploads data that way.

Thx,

-M

The first thing I would do, is to soft reset the watch by keeping the light button pressed until it powers off and then turn it on again.

0 trux over 4 years ago

silverbackreef said:
Any ideas on how to correct this?

If the soft reset does not help, have a look at the Troubleshooting guide for (some) data missing after syncing for some tips.

0 silverbackreef over 4 years ago

No dice on the reset.

Thanks for the link to the troubleshooting guide. The watch has complained about space shortage so I'm wondering about possilble file brokenness.

Looks like some manual file munging is in order. I'll report my results here.

0 trux over 4 years ago in reply to silverbackreef

silverbackreef said:
The watch has complained about space shortage so I'm wondering about possilble file brokenness.

Yes, that issue is mentioned in the guide too. Delete files from the folder //GARMIN/Activity/ to make some more room. Do it regularly - no need to keep all those old files on the watch. It should be cleaning up automatically, but there are issues with the automated clean up frequently anyway.

0 4906382 over 4 years ago in reply to trux

trux said:
Yes, that issue is mentioned in the guide too. Delete files from the folder //GARMIN/Activity/ to make some more room.

If this also doesn't work, do a full reset.

0 trux over 4 years ago in reply to 4906382

4906382 said:
If this also doesn't work, do a full reset.

That's also mentioned in the guide

0 silverbackreef over 4 years ago in reply to trux

Ok. Finally had some time to look into this. Turns out it started recording heartrate again shortly after this discussion. Started right after I had completed a swim (and a couple of resets, per the recommendations here).

Today I checked the GARMIN/Activity directory and found approximately 5.3MB of data in it. Backed up and deleted all of the 2020-* files. It's now down to approximately 674KB.

Also checked the GARMIN/Monitor directory and found the following:

[mark@localhost Monitor]$ ll
total 8
-rw-r--r--. 1 mark mark 2850 Apr 20 2021 M4KE0045.FIT
-rw-r--r--. 1 mark mark 508 Apr 20 2021 M4KE0911.FIT
-rw-r--r--. 1 mark mark 531 Apr 20 2021 M4KE1000.FIT
[mark@localhost Monitor]$ du -sh
10K .
[mark@localhost Monitor]$

Size shouldn't be a problem but these are binary files so I have no way of checking for brokenness.

Given that

[mark@localhost GARMIN]$ df -h .
Filesystem Size Used Avail Use% Mounted on
/dev/sdc 7.9M 2.9M 5.1M 36% /run/media/mark/GARMIN

I'm hoping that deleting 4.7 MB of files will help it's behavior.

Thanks for the hints and the troubleshooting guide.

Be well,

-M