Instinct and iPhone don’t sync

I keep pairing my Instinct and iPhone very often to sync and update the alarms and statistics? This happens ever since I updated my iPhone to a latest version.

0 Elite Cyclist over 5 years ago

I keep getting exclamation mark on top right corner, and I keep getting error message “Sync Failed.”

0 TeaRacer over 5 years ago in reply to Elite Cyclist

I can't see BT turned on

0 Elite Cyclist over 5 years ago in reply to TeaRacer

Bluetooth is already turned on.

0 GeoffR over 5 years ago

Garmin has noted potential problems with the upgrade to iOS 13.xx. Here is the page from their website with suggestions: https://support.garmin.com/en-US/?faq=oMQAW20SpY06UD0itn27o7

0 Former Member over 5 years ago

Mine wouldn't pair with my i11pro until I upgraded the software on the watch through Garmin Express. It paired right away after I did that.

0 Former Member over 5 years ago

Same here. Instinct tactical updated to 7.0 and iOS 13.4.1. Every morning I have to turn on the Bluetooth for the Garmin on the iPhone. I’ve followed the instructions about Notifications and they are all okay. Any more ideas?

0 4312091 over 5 years ago

I have the same problem. Fix is to exit Connect then toggle bluetooth off and on. Seems to work then

0 Former Member over 5 years ago in reply to 4312091

Hi 4312091,

Would you mind to be a bit more step-by-step? What you mean by “exit Connect”? Toggle Bluetooth on phone or watch? Thanks for the tip and for your attention.

0 4312091 over 5 years ago in reply to Former Member

Close the connect app on phone. Turn Bluetooth on & off on your phone. Open connect app. Hope it works for you.

0 Former Member over 5 years ago in reply to 4312091

Hi 4312091,

Thanx a lot for the tip. Well, by the way, some 3 days ago I closed the connect app on my phone and turned on Bluetooth because, as I said, it was waking off every morning. Now, the Bluetooth is working for 2 days on, and, although I did not turn back on the connect app, everything is working fine. I am receiving e-mails, messages, etc on the watch. Regards and take care.