This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Instinct Solar keeps shutting down and can’t record any activities.

5369171 over 1 year ago

My Instinct Solar constantly crashing and can’t record any activities. It seems to have developed the fault after an software update. It is just over two years old but I think a watch of this price should last a lot longer. Does anyone know the best course of action to take to resolve?

Top Replies

Dianak25 over 1 year ago in reply to 7318614 +1

that doesn't fix the issue! We are not paying $400 for a watch to turn all settings off just to avoid bugs and problems. It is their job to fix these. They are the experts and engineers. I'd fix it myself…

All Replies

0 7318614 over 1 year ago

Yep... You too. So only way to slove this problem is contact to seller and exchange device for new one. Then you should block automatic update. I did it. Software version of new one is 17.01 and is working perfect.

I read most of the topic abut this issue on this forum... Unfortunately is very common problem :(

0 Dianak25 over 1 year ago

Same here! it shut down while I was snowboarding 5 days ago! Everything seemed normal but no data recorded. I'm missing 5 runs. It did somehting that was neither a lift nor a run and then just stopped. It was doing fine until a week ago.

0 Dianak25 over 1 year ago in reply to 7318614

that doesn't fix the issue! We are not paying $400 for a watch to turn all settings off just to avoid bugs and problems. It is their job to fix these. They are the experts and engineers. I'd fix it myself if I could but that is not an argument nor point. Do you really think he or she can return it after 2 years??