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Slow battery charging

Kris
over 3 years ago

Is there anyone who has experienced excessively slow battery charging?

I tried different chargers, both on the wall and on a pc via usb, nothing changes.
Plus 26% battery after four hours plugged into the wall socket.
Any idea?
  • 0 over 3 years ago

    Have you tried resetting and restarting the watch?

  • 0 over 3 years ago in reply to TeaRacer

    Of course I tried. I am posting on the forum as I have no more ideas. Tomorrow I will contact support.

  • 0 over 3 years ago

    Maybe another Mr. Obvious answer, but have you checked the recessed area around the connector on the watch for dirt?  I wear my watch in dusty/dirty environments and have used a toothpick to dig out crud that has built up there.  The charging plug won't fully engage if there is enough build up in there.

  • 0 over 3 years ago in reply to Sven1294

    Yes i did it. Upon visual inspection, the cable appears to be ok. The watch connector is also ok, plus it is always protected by a rubber cap ...

  • 0 over 3 years ago

    My watch always take around 3 hours to charge

  • Former Member
    0 Former Member over 3 years ago

    I always charge my watch via the usb port on my laptop. And the charging speed is about 1% per minute.

  • 0 over 3 years ago

    That sounds like a faulty cable or watch connection. It should charge more quickly than 26% in four hours.

    I've had inconsistent charging rates - and yes, it's slow. I've been measuring it Slight smile

    • The first time it averaged 3 minutes per percentage gain - using a wall charger. The time varied throughout - faster then slower then faster again. 4 hours 37 minutes from around 10% to 100% charged.
    • The next time it took more than 5 minutes per percentage gain (fairly consistent rate) - again using the same wall charger. A bit over two and a half hours to go from 70% to 100%.
    • The last time I charged it via the USB port on the laptop and it took an average of 3 minutes for each percentage gain (fairly consistent rate). An hour and 6 minutes from 78% to 100% charged.

    (I wonder if the cables don't have great quality control, or maybe the connectors don't always connect properly. I'd love to have it charge at 1% a minute. That's closer to what the Fitbit Versa does.)

  • 0 over 3 years ago in reply to Mim

    I've now realised my cable was faulty as well. It keeps disconnecting when plugged into the computer, even if the cable is moved only slightly. I've ordered a replacement cable from Garmin Support and hope that sorts it out. (When it's working it charges much more quickly than I reported above.)

  • 0 over 3 years ago

    im having the same issues, my instinct solar takes 24 hr to get to 100% did you get an answer? mine also connects and disconnects itself from my computer and the connection when its in the watch doesn't sit correctly, very woobly, ill give it a clean and try again. is there a lot off issues with faulty cables?