This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Reboots when using navigation (and losing data)

Former Member
Former Member

I've had the Instinct Solar for about a week now and have ran it on FW 9.30 and as of yesterday FW 9.40.


When using the watch normally, everything seems to be fine...sleeping, short activities, heart rate etc. is all good!

However, I've been on two hikes in the past week using the navigation...

The first hike was about 1hr20mins long, I used the "hike" activity. On the last 20mins of the hike I thought i'd try the "navigate" feature as I walked back home. 

In the last 10 mins the watch randomly rebooted. And when I got home I was shocked to find that my past 4hours or so of solar charging, heart rate and stress levels had disappeared and were not showing in garmin connect. This was using FW 9.30.

This hike was using FW 9.40. So yesterday I was hiking for around 4hours but this time I used the "navigate" activity directly as I was following a gpx route. The watch rebooted twice whilst doing this hike and again when I got home and checked garmin connect, all of my heart rate, stress, solar charging had disappeared for the past few hours (this includes data before the start of the hike). The activity data stayed in connect with the heart rate...so this confuses me why I'm missing heart rate data for many hours yet it can be seen in my activity? 

This is not the type of functionality I expect from a £350 smartwatch.

Has anyone else experienced random reboots? ...especially when using navigate?

  • The "regular" Instinct also has a lot of random reboots during navigation since firmware 8.70. Garmin seems to have introduced a bug there. And i agree: Ridiculous.

  • Same here, navigating a course whilst running, several reboots. Completely unacceptable. Expensive bit of kit, not to work!

  • I confirm that the issue is on the standard instinct too (9.20 "stable") . These watches are being marketed as "survival" watches so you would expect this feature to work!

  • Former Member
    +1 Former Member

    Just an update for anyone reading this. Garmin have released the latest Beta firmware which apparently fixes this issue which can be found here: 

    https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct-solar/234225/instinct-solar---9-94-public-beta/1111063?focus=true

    You can also see from the comments that a user has installed this update and has reported it as working. So hopefully a fix is on the way! And if you can't wait, try out the beta version!

  • My instinct solar rebooted lots of times today on a 30 km mtb course that i tried to navigate. Here are the error logs maybe someone can tell if the problem si hardware or software related : 


    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 13:50:58
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x20012740
    r3: 0x00019188
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x00005d01
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 507811948

    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 14:00:15
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x200121b8
    r3: 0x000058b0
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x00005d01
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 551932

    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 14:01:00
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x20011f60
    r3: 0x10130060
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x00005d01
    0x00005071
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 41106

    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 14:32:18
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x20012268
    r3: 0x1012ef34
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x00005d01
    0x00005071
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 1872531

    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 14:50:18
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x20011b00
    r3: 0x00006692
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x00005d01
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 1074968

    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 17:27:13
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x20012210
    r3: 0x00006692
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x00005d01
    0x00005071
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 9410617

    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 17:39:23
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x20011d50
    r3: 0x00030e68
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x0000ffff
    0x00005d01
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 724941

    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 18:00:07
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x200122f0
    r3: 0x1012f45e
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x0000ffff
    0x0000ffff
    0x00005d01
    0x0000ffff
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 1238991

    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 18:03:03
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x20012220
    r3: 0x00006692
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x00005d01
    0x00005071
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 171955

    3466 (Instinct Solar) SW ver: 940
    Build Type: RELEASE
    Commit:a435eccee3cc6658bff3fe70cec8bd6e20c23aad
    ESN: 3336866979
    08/08/20 18:06:09
    RTL
    errnum: 0x000
    r0: 0x00000000
    r1: 0x20012ad8
    r2: 0x200121f0
    r3: 0x000a2e6c
    Stack frame PC, SP: 0x00002509, 0x20002008
    Call Stack - SP at 0x20002008:
    0x000024d5
    0x00005d01
    0x00004275
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    0x00000000
    Uptime: 181164

  • Just install the latest beta and you'll be fine