device is not charging

Former Member over 5 years ago

Has anyone had issues with the DeLorme inReach SE not charging when plugged in? Is it a common problem for the connection to fail.

0 twolpert over 5 years ago

Although it's been a while, I don't recall this as being a common problem. First thing to do would be to try a different cable.

You don't say if you're charging via a PC connection or a wall wart. If you are connected to a PC, there are some other things to try. But still, the cable is the most likely point of failure.

0 Former Member over 5 years ago

I had the same issue. Solution: use the Garmin brand USB cable supplied with the inReach.

0 Former Member over 5 years ago in reply to Former Member

Hi guys !

I have the same problem because I lost the Garmin brand USB cable supplied with the inReach. Where can I buy a new one ?

Thank you very much.

0 twolpert over 5 years ago in reply to Former Member

I don't know that there's anything actually magic about the Garmin USB cable. However, if you want an OEM replacement, you can order here: https://buy.garmin.com/en-US/US/p/67646#devices

It's probably available from third-party sellers as well.

0 8485301 over 4 years ago

also not charging and not operating after empty of charge last time few days ago

0 twolpert over 4 years ago in reply to 8485301

Even if it appears that it is not charging, leave it plugged in for a while anyway. If you ran it flat, it sometimes takes a while for the unit to acquire enough charge to even display the fact that it IS charging.

Otherwise, the usual conventional wisdom: Try a different cable. If you are attempting to charge via a PC port, use a wall wart instead. Last resort, open a support call.

0 8485301 over 4 years ago in reply to twolpert

thanks, but still not working, I tried both ways to charge and l/et it more than 2 hours on the chargers, but still no response, is it mean damages of battery or the devise it self, las operated time was thursday and shot down normally?!!

0 6646405 over 4 years ago in reply to 8485301

Mine went flat yesterday and I’ve not managed to get it charged since, have tried different cables and AC power supplies but nothing

0 theinvisiblelog over 3 years ago

So has there been a resolution to this problem? I left my Explorer unused for a few months. When I went to use it the battery appears flat, it does not recharge (multiple cables and chargers tried) and Windows does not recognise it. Seems a rather unsatisfactory state of affairs for the product.

0 twolpert over 3 years ago in reply to theinvisiblelog

AFAIK, there is nothing wrong with the SE+/Explorer+ legacy devices in general. Always possible that a specific unit has developed a hardware problem. If you suspect that, open a support ticket.

From what I can recall, you CAN run the battery in a legacy device flat to the point where it does not (initially) appear to be charging but IS charging. Before giving up on a particular charging arrangement (power source plus cable), let it sit for a few hours. It takes a while for the unit to accumulate enough charge to even SHOW charging status. At least, that's the way I remember it.