It appears the battery in ours experienced thermal runaway?
It appears the battery in ours experienced thermal runaway?
4562946We are sorry to hear about the issue you are reporting. We take a matter like this very seriously and we will be reaching out to you directly to gather additional information.
We've reached out Garmin and have a return ticket, we'll send it back this week. My concern and question to the forum is "has anyone experienced a fire with there Inreach GPSMAP devices?".…
Open a support ticket, whether it's still under warranty or not.
We've reached out Garmin and have a return ticket, we'll send it back this week. My concern and question to the forum is "has anyone experienced a fire with there Inreach GPSMAP devices?". Our biggest offshore sailing fear is a fire.
How did you get the battery out of the device? Was there any internal damage?
We removed the back, 6 screws, then removed the battery. The battery was deformed but I did not see any indication of damage to the unit itself. I was hoping the battery was replaceable but it appears to have been soldered in place.
The good news is it did not catch fire this time!
4562946We are sorry to hear about the issue you are reporting. We take a matter like this very seriously and we will be reaching out to you directly to gather additional information.
In any case, DO NOT send that battery anywhere by air!