Felix 5 Charge Pin Broken Off

Former Member over 4 years ago

My Fenix5 watch stopped charging. After checking the charging cable, which seemed fine, I checked the charge port in the watch. It appears that one of the pins has broken off. Any idea how to fix this?

Top Replies

subra over 4 years ago +1

The corrosion of pin 2 is well known design flaw. Search for "pin corrosion" and you'll see many threads about this, e.g.

forums.garmin.com/.../garmin-fenix-5

Contact Garmin and usually they…
subra over 4 years ago in reply to Former Member +1

Anyway, contact Garmin and hear what they say for that.

You've only the options
1) repair or replacement of the watch by Garmin
2) throwing the watch away
So I guess it make sense to try 1) (may be without…
Doktorko over 4 years ago in reply to Paulo_Goulart +1

This is typical pin corrosion result as Subra stated above. Some folks have the sweat which is somehow more aggressive and this happens. The second pin usually corrodes the most. If the watch is still…

All Replies

0 subra over 4 years ago

The corrosion of pin 2 is well known design flaw. Search for "pin corrosion" and you'll see many threads about this, e.g.

forums.garmin.com/.../garmin-fenix-5

Contact Garmin and usually they exchange the watch.

0 Former Member over 4 years ago in reply to subra

Thanks but I don’t think it’s corroded. It looks to be broken off.

0 subra over 4 years ago in reply to Former Member

Anyway, contact Garmin and hear what they say for that.

You've only the options
1) repair or replacement of the watch by Garmin
2) throwing the watch away
So I guess it make sense to try 1) (may be without charge), before 2)

0 Paulo_Goulart over 4 years ago

Have you been in a war? I do not think Garmin would repair (for free) a warrior’s watch...

0 Doktorko over 4 years ago in reply to Paulo_Goulart

This is typical pin corrosion result as Subra stated above. Some folks have the sweat which is somehow more aggressive and this happens. The second pin usually corrodes the most. If the watch is still in warranty you get it exchanged for free, if not, they do it for 2 or 3 hundred bucks.

0 Paulo_Goulart over 4 years ago in reply to Doktorko

Apparently even more corrosive than my comment, but according with its photos, the use is much more agressive... ;)

0 subra over 4 years ago in reply to Former Member

For a more detailed examination, you need a microscopic analysis of the fracture surface. The cause of the break can be something like hydrogen embrittlement of the pin contact surface, which is intensified by the constant electrical voltage on pin 2.

0 sis651 over 4 years ago

As I remember, charging is done via 1st and 4th pins. I had charged my Fenix 5X by sticking some cables to those pins and it did well. So your issue may be different. Check the charge cable, if springs on the 1st and 4th pins work well or if it has other defect. Or contact Garmin.