After v20.00 Software Update - Delays Experienced Between Button Presses and Menus

SlavaGo over 4 years ago

After upgrade to 20.00 I see usage about 12% for 16 hours.

It's higher than on 19.10 version.

Top Replies

Garmin - Chris over 4 years ago in reply to ANTHEM3 +5 verified

UPDATED 8/14/2020:

If you watch shows 3.30(!) when going to Settings > About, please use Garmin Express to update it to version 3.40.

If you continue to have issues after going to Display v3.40, reset…
Garmin - Chris over 4 years ago in reply to marcossaad_ +4 verified

UPDATED 7/14/2020:

We are currently looking into a reports of abnormal battery drain and/or 3-7 second delays between button presses and moving in the menus.

On your Fenix 5X/Tactix Charlie, when you go…
SlavaGo over 4 years ago in reply to islehopper +3 suggested

I see about 22% in 24h without any activity.

All Replies

0 1970394 over 4 years ago in reply to Garmin - Chris

I am having both the issues delay after pressing button and battery drain after update. I have now display version 3.3(!)

Before update from 19.1 to 20.0 my watch battery used to last 20-26 days

0 1970394 over 4 years ago in reply to SWS9

Yes I have the same issue

0 mrhannerz over 4 years ago

Where can I find 19.10 for download?

0 GiorgosKoGr over 4 years ago

I bought me fenix 5x on March and immediately took the 19.10 version. My watch had a big battery drain so I have it checked to the original service. Everything was ok and they asked me to wait the new version. The same problem remains with the new version 20.00. I have noticed That I have a battery drain 20%/day without gps and any activity. Just a heart rate monitor and smart watch notifications. WHEN I turn off the heart rate monitor (when the sensor is off, green light off) the drain is 6-7%/day. Please fix it ! I think that the problem has to do with the heart rate monitoring.

0 Tottel over 4 years ago in reply to Tottel

I change my watch face to the Garmin one and the battery drain is a lot less 7-8% in 24 hrs

display is still 3.30(!)

0 IvanDilov over 4 years ago in reply to mrhannerz

Keep in mind that if you go back to an older version you will lose all your settings as you go to factory setting.

0 scknogas over 4 years ago

Well, the battery on my Garmin Fenix 5x running 20.0 has improved after the updating of Display from version "3.30(!)" to 3.40 from the Fenix 5X 20.00 version - release candidate, as per previous suggestions in the thread below...

At least according to the “Battery Gauge” app, written by “torsteinvh” running v 3.5.0, Updated: July 6, 2020…

BEFORE = 91% -> 56% in 24 hours, 55% -> 17% in the next 22 hours!!!
AFTER = 93% -> 86% in 24 hours, 87%-> 81% in 24 hours.

The "Battery Analyzer" App, was previously giving me an estimated battery life of...

100% = 1d 18h
100% = 2d 2h
100% = 1d 23h

But, I've just cleared the history of that app, so it won't pollute my current estimated battery life with the previous estimated battery life. So, will update this when I get a new result.

0 scknogas over 4 years ago in reply to scknogas

Not bad... Went from 35-38% battery used per day, to 6-7% battery used per day, with heartrate monitoring, smartphone notifications, and no GPS/activities. Of course I'll use more with GPS. But, back to my previous expectations for battery life.

Still waiting for battery Analyzer to update.

0 ANTHEM3 over 4 years ago

Display: 3.30 (!)

+1 Garmin - Chris over 4 years ago in reply to ANTHEM3

UPDATED 8/14/2020:

If you watch shows 3.30(!) when going to Settings > About, please use Garmin Express to update it to version 3.40.

If you continue to have issues after going to Display v3.40, reset your watch.

Hard Reset – with your watch on, hold down your top left power button until it shuts off
Factory Reset – How to Reset My Garmin Outdoor Watch

When you test your watch battery after resetting it, leave all Connect IQ items off your watch. If your watch is back to normal battery life, add Connect IQ back to your watch 1 at a time and ensure it does not cause a battery drain issue.