Connect IQ problems

Former Member over 5 years ago

Anyone else noticed a problem with the IOS Connect IQ App not working as it should. Making changes to a watch face on the App does not appear to update the watch.

0 Jkaser1965 over 5 years ago

I'm having the exact same problem! I've tried it with a couple different watch faces and it doesn't work. I can make the change, hit save and it appears that it works but my watch face remains unchanged.

0 sis651 over 5 years ago

It's a known issue for some time and I think Garmin knows about it and will probably be solved in the next update.

0 Former Member over 5 years ago in reply to sis651

How long is "some time"? Another very frustrating bug with the Garmin eco system.

0 Former Member over 5 years ago in reply to Former Member

Actually the error seems to be with Connect. Watch faces seem to take forever to queue and download but they do download. Then using Connect, the settings are not being applied or I get an error message.

0 HamDenFede over 5 years ago

Similar issue. Change of settings in GCM simply resets the watchface to default. My Connect IQ app does not even connect to the watch anymore, so I'm not able to change anything at the moment (standard Garmin WF's aside). I hope the GCM fix will fix the Connect IQ issue as well.

0 Former Member over 5 years ago in reply to HamDenFede

I found that you can use Garmin Express and that still works. Garmin Connect is currently really messed up and unusable when trying to do anything with Watch Faces.

0 jim_m_58 over 5 years ago

See https://forums.garmin.com/developer/connect-iq/i/bug-reports/broken-settings-in-connect-4-22-for-ios

This is fixed in version 4.22.2 of GCM for iOs and that will be released soon.

0 HamDenFede over 5 years ago in reply to Former Member

Using Garmin Express is not really an option, as that will force my watch to software 14.10 which kills my battery. I'm currently reverted back to 13.51 beta, and battery is fine. So basically I have to choose between a battery that does not suck, or the ability to use watch faces. What a treat.

0 Former Member over 5 years ago in reply to HamDenFede

Unfortunately, when Garmin do not test software updates to an acceptably high standard, this is what happens. They should have picked this bug up and they didn't. Again.

0 Former Member over 5 years ago in reply to Former Member

New version of Connect is available and this has fixed the problem with the inability to alter watch face settings. However, there are still communication problems and very long syncing of watch faces.