due to problem with EPO, in my case I delete everyday, do you have a widget or app to delete EPO.BIN of our F5X?
due to problem with EPO, in my case I delete everyday, do you have a widget or app to delete EPO.BIN of our F5X?
We continue to investigate this issue, but do not have a solution. As a temporary workaround, the watch will update distance if you are able to sync with Garmin Connect Mobile, Garmin Express, or plug…
Everyone, we are sorry for the delay but I'm happy to report that in the current 14.73 beta software has a fix for the Zero Distance Issue.
Feel free to install the beta software and report in the…
I now have a 5x Plus so I no longer have this issue. However, syncing my 5x with Garmin Connect mobile did not work, nor did plugging it into a power source. The only workaround that did work was plugging…
This seems to confirm previous reports we've had on this and other threads:
1. Fenix 5x Plus used to have this bug during beta phase, but it was fixed before release version. Somehow the fix isn't…
contact Garmin Support so that we can track how many people this is affecting
PuustinenDue to your location, I can't reply to that email. So if a support agent gets back to you, please let them know that you have been taken care of.
FYI Firmware 13.30 the same Problem after reboot. even with 2019_10 Maps installed
We continue to investigate this issue, but do not have a solution. As a temporary workaround, the watch will update distance if you are able to sync with Garmin Connect Mobile, Garmin Express, or plug into power.
Garmin-Heath thank you, that would have been great. but it does not work on my watch. Firmware 13.00/13.23/13.24 and 13.30.
Sync with Connect mobile via Bluetooth -> does not work
Plug it into power source -> does not work
Just plug it into something that can read USB-Massstorage such as an Computer or an Car-Radio -> Works.
For Info: on my watch it only works when the Watch is getting in usb mass storage mode. but i don't have to sync it with express. (i think one possibility could be, that it has something todo with locked files on the watch or file system rights.)
@ ALL of YOU: Can somebody confirm, that when the problem exists, after syncing via bluetooth with the connect app solves it?
if so, i immediately do a factory reset on mine.
Garmin-Heath is there something a debug mode for software (like the existing hardware diagnostic mode) where you set log levels like debug or development. that i can get a log file out of my watch?