FW 6.0 Elevation issue?

karlw2000 over 7 years ago

Has there been a change in how the F5 plots elevation? I run a relatively flat 6 bike trail miles several days per week. This run goes under a deep 25 foot underpass 2 times out so I will see this 4 times per run. My 920 was SOOO good I could see even elevation changes of a few feet, but the F5 wasn't nearly as good, but acceptable. Now since the 6.0 FW, I don't see any elevation changes. This morning I got an elevation change of 20 feet and a month ago on the same run I got 112 feet. Elevation plots don't make any sense except approximately correct elevation (nearly sea level).

I haven't done any bike rides with the new FW so I don't know what to expect when I'm climbing 2000 feet, but I'm wondering if anyone has seen similar issues.

That said, I've been playing around looking at elevation while going up and down stairs and my F5 does a fairly good job of displaying the elevation change so I'm wondering how the new FW is now recording elevation. Not doing a good job while running or even my relatively flat commute rides that also goes on overpasses so should show some reasonable changes.

0 karlw2000 over 7 years ago

As you can see in your connect link the parsing of the fit file is incorrect. Look at the version number of the firmware as an example. You can also see that it has height corrections enabled (which means that it ignores all data from the watch and calculates from the map)

Most likely the diagram will not change even if you change the setting, even if the summary numbers will change.

Connect back-end team has had similar errors for almost 2 years on and off. Some bugs depend on serial numbers and some on some other unknown factors. They ignore to fix it or are incompetent, I even had to return one fenix 3 though RMA to get a new working serialnumber.

Out of curiosity I loaded up the fit file using the old standalone Garmin Training Center. Sure enough, the elevation is correct and I can see the variations of elevation from riding under the underpasses the 6 times. That confirms GC isn't reading in the fit files correctly.

0 karlw2000 over 7 years ago

It would appear that not everyone who has a f5 has elevation correction defaulted to on. I've gone through all my settings and don't see anything that would cause GC to turn on the elev correction.

Can anyone here confirm Elev correction is ON or OFF on their GC?

0 mcbadger over 7 years ago

Off for me. It shouldn't be your settings; GC should default to off for hardware with a barometer, and it isn't identifying your watch properly. In your profile, does it show up correctly (Device at the bottom left hand corner of the page)? That was showing up as Unknown Device for a lot of the users with the same issue with the Fenix 3.

0 karlw2000 over 7 years ago

I don't see any devices at the bottom left hand corner of any pages. However, if I click on devices at the top right hand corner of GC, I can see all my devices and retired devices. The fenix 5s shows up in the list and looks just fine. I can see the correct picture and it shows up as my preferred activity tracker. When I click on the icon, the correct FW shows up. All looks good.

0 mcbadger over 7 years ago

Go to the dashboard, click on the circular icon at top right - mine looks like a running figure, I think it might change if you have a profile photo - and select Profile from the menu that drops down. Scroll down until you see Device at the bottom left. I think it shows your preferred activity tracker. My recollection is that was the only place the F3 showed up wrongly.

0 thr4 over 7 years ago

In my case GC is still stubbornly applying elevation corrections to all my activities - since approximately 1.5 months ago.
Watch is identified correctly.