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Garmin Express Cycling Map Update Failure

I'm on the latest beta for my 5x and I noticed today when I tried to sync the watch via Garmin Express that a map update is available for the cycling map. This fails at the "preparing device" phase. I have almost 6GB of free space, so I don't think that is the issue as the file size of the update is listed a 2.13GB.

I've sent the express log to Garmin but there isn't anything really obvious there

Basically there is a line that says
"System.AggregateException: A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. ---> System.ServiceModel.FaultException: The creator of this fault did not specify a Reason."

which appears to be another way of saying "this went poorly."

Is anyone else seeing this error?

ciq.forums.garmin.com/.../1251565.jpg

0 Former Member over 7 years ago

Unfortunately same here

2017-09-22 18.27.49 (GMT+02:00) | 775 | I | MapUpdateEx Flow: UpdateGroup initWithUpdateGroup 3949301113
2017-09-22 18.27.49 (GMT+02:00) | 32015 | I | MapUpdateEx Flow: UpdateGroup initWithUpdateGroup 3949301113
2017-09-22 18.27.49 (GMT+02:00) | 32015 | W | [MapUpdate-OSMCYCLEEU.2017.10-394930] Failed with error: Error Domain=RenuErrorDomain Code=105 "Could not determine where to install the map." UserInfo={NSLocalizedDescription=Could not determine where to install the map.}
2017-09-22 18.27.49 (GMT+02:00) | 32015 | I | [MapUpdate-OSMCYCLEEU.2017.10-394930] Changed to [Failed] phase.
2017-09-22 18.27.49 (GMT+02:00) | 32015 | I | [MapUpdate-OSMCYCLEEU.2017.10-394930] Released sleep lock
2017-09-22 18.27.49 (GMT+02:00) | 775 | I | MapUpdateEx Flow: UpdateGroup initWithUpdateGroup 3949301113
2017-09-22 18.27.49 (GMT+02:00) | 775 | I | MapUpdateEx Flow: UpdateGroup initWithUpdateGroup 3949301113
2017-09-22 18.27.49 (GMT+02:00) | 775 | I | MapUpdateEx Flow: UpdateGroup initWithUpdateGroup 3949301113
2017-09-22 18.27.49 (GMT+02:00) | 775 | I | MapUpdateEx Flow: UpdateGroup initWithUpdateGroup 3949301113
2017-09-22 18.27.49 (GMT+02:00) | 775 | E | ServerRequest failed with Error:Error Domain=HttpStatusCodeErrorDomain Code=500 "(null)" UserInfo={NSErrorFailingURLKey=omt.garmin.com/.../ReportSyncEvent}
2017-09-22 18.27.49 (GMT+02:00) | 775 | E | Error sending sync analytics report: Error Domain=HttpStatusCodeErrorDomain Code=500 "(null)" UserInfo={NSErrorFailingURLKey=omt.garmin.com/.../ReportSyncEvent}
2017-09-22 18.27.58 (GMT+02:00) | 775 | I | [MapUpdate-OSMCYCLEEU.2017.10-394930] attempted to remove 1 barrier when it is already finished.

ciq.forums.garmin.com/.../1254382.jpg

0 DAPE-BRNO over 7 years ago

FW 6.0 updated, display 2.50 updated, cycle 2017.10 - the same issue. not updated. Tried restart PC and watch, still the same mistake as above. :-(

0 Former Member over 7 years ago

Same error again 2017.10 cycle map europe

0 Former Member over 7 years ago

Unbelievable! What?s happening with Garmin? Again the update does not work at all.

0 Former Member over 7 years ago

And they have taken it back again at least now I don?t see it

0 beta-L-user over 7 years ago

Same to me: FW 6.0 - no sync (activities and maps) possible, same error.

But I have other problems with 5x and 3HR, too. max HR (Running) is sometimes set by random values, e.g. 0 or 169 (my lactate threshold is set to 170 which is correct; why is max reset to other values which can't be correct; maybe 0 could be correct if I'm dead, but anyhow then I don't have a lactate threshold of 170).
One (3HR tells me a VO2 of 50, 5x tells me 47 and Garmin connect reduces to 46???)

Garmin software was more reliable one year ago.

0 Kees over 7 years ago

I have fenix 5x yesterday i install firmware 6.0 now i control with garmin express no message cycle mag update anymore

0 ikim1967 over 7 years ago

Thought I would try to install again this morning for giggles. Looks like its pulled again - hopefully the next one will be right!

I don't really need the update but find I want it now because its there and I can't have it. :-)

0 Former Member over 7 years ago

Same problem with Ver 6.0 on my Fenix 5Xciq.forums.garmin.com/.../1255474.jpg

0 Thechip1 over 7 years ago

I see they have put up a new version of the Routable Cycle Map, version 2017.10. I still cannot load it; getting the same error as a few days ago. I have a fenix 5x running firmware version 5.40.