Hi,
After a cycling activity, a friend of mine user of Fenix 5 Plus, cannot see in Garmin Connect (nor Garmin Mobile) the segments he completed during the course.
I am not talking of sending segments to the watch; just view the segments completed during the activity.
I always get this info both with my Fenix 6 and Edge 830.
Is it linked to the device? Anything I might be missing?
None of us are Strava users.
Thanks for any clue!