Maps not updating

I am trying to update my Fenix 5X Plus today and got an error that my device does not have enough memory to update maps any longer.

I have removed all apps, data field, widgets, watch faces and music and still not able to update.

Any ideas how to resolve?

Top Replies

Garmin - Chris over 3 years ago in reply to Matthew +1 verified

I am sorry there have been issues updating your maps. Depending on how much you deleted off your watch, you may have accidentally ruined it. Not all .IMG files will get replaced by Garmin Express.

Please…

All Replies

0 Matthew over 3 years ago

I figured it out. Deleted all .img files in this directory PC\fenix 5X Plus\Primary\GARMIN and reran the updates.

0 Matthew over 3 years ago in reply to Matthew

Nope, i thought it was updating, but then got the same error message.

Resetting the watch to see if that will fix it.

+1 Garmin - Chris over 3 years ago in reply to Matthew

I am sorry there have been issues updating your maps. Depending on how much you deleted off your watch, you may have accidentally ruined it. Not all .IMG files will get replaced by Garmin Express.

Please do not hesitate to reach out to Outdoor Product Support for assistance. We will be happy to help you further.

0 Matthew over 3 years ago in reply to Garmin - Chris

Hard reset and works as expected now. But, a user should not be expected to do this.

0 RunR over 3 years ago in reply to Matthew

After reading your post, I checked in Garmin Express. I got an update of the coverage maps and everything worked without any issues. Topo Maps are still on 2021-10/11.