Fenix 5X+ stuck in boot loop PLEASE HELP

My Fenix 5x+ is stuck in a boot loop.

I have tried charging it all the way, tried with it plugged into a wall outlet, plugged into a computer and unplugged.

I have tried a hard reset, but the screen goes from "Reset default settings" "Yes/No" back to the blue triangle before I am able to set the "Yes" option (I've tried many times, it's just not possible to select "Yes" in time before it reboots.

Boot loop sequence:

Resetting -> can go to "Yes", but cannot select it before it reboots again (back to blue triangle)

What can I do to resolve?

Thanks,

Dave

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shrinkingmedic over 3 years ago +2 verified
SOLVED.

Got to HARD RESET using the following (undocumented?) sequence:

Power off (top left, hold)

Power on (top left), then immediately press and hold Start (top right) & Lap/Back (bottom right…
-- over 3 years ago +1

Maybe this thread contains information that is helpful.

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0 -- over 3 years ago

Maybe this thread contains information that is helpful.

+1 shrinkingmedic over 3 years ago

SOLVED.

Got to HARD RESET using the following (undocumented?) sequence:

Power off (top left, hold)
Power on (top left), then immediately press and hold Start (top right) & Lap/Back (bottom right)
On first beep, release Start (top right)
On second beep, release Lap/Back (bottom right)
It'll be stuck in "Loading FIT files", you will need to Power off (top left, hold)

Et voilà. Reset back to factory defaults.