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Fenix 5X+ stuck in boot loop PLEASE HELP

shrinkingmedic
over 4 years ago

My Fenix 5x+ is stuck in a boot loop.

I have tried charging it all the way, tried with it plugged into a wall outlet, plugged into a computer and unplugged.

I have tried a hard reset, but the screen goes from "Reset default settings" "Yes/No" back to the blue triangle before I am able to set the "Yes" option (I've tried many times, it's just not possible to select "Yes" in time before it reboots.

Boot loop sequence:

Resetting -> can go to "Yes", but cannot select it before it reboots again (back to blue triangle)

.

What can I do to resolve?

The boot sequence is Blue triangle->Garmin fenix 5x Plus Copyright 2018 Garmin Ltd. or its subsidiaries->Garmin Loading FIT files.... (and repeat, over and over)

Thanks,

Dave

  • 0 over 4 years ago

    Maybe this thread contains information that is helpful. 

  • +1 over 4 years ago

    SOLVED.

    Got to HARD RESET using the following (undocumented?) sequence:

    • Power off (top left, hold)

    • Power on (top left), then immediately press and hold Start (top right) & Lap/Back (bottom right)

    • On first beep, release Start (top right)

    • On second beep, release Lap/Back (bottom right)

    • It'll be stuck in "Loading FIT files", you will need to Power off (top left, hold)

    Et voilà. Reset back to factory defaults.