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Fenix 5 Plus Version 9.00 Live Battery Issues

Former Member
Former Member over 5 years ago

2-3% per hour on the new 9.0 version in smartwatch mode

NO additional watchfaces
NO workouts
NO music

Bad result for the last update =(

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Brought mine to the customer center here in Singapore, today. They will do the testing and get back to me in a couple of days.

    Let's see if they can fix it or solve the problem somehow for me on different ways. That would be at least another way to rescue the image of the company and not to behave according to "I have the money, I don't care attitude"

  • 0 over 5 years ago in reply to Former Member

    Wish you good luck, hope they can help. As i currently live in Thailand, i got a « offer» from Garmin Thailand, 250$ US and a timeframe of 60 days. Now after i posted all this on the forum , they have started contact me from Garmin Taiwan. Last mail from them contained a voucher or something to send the watch to Taiwan for check. Think i pass , this *** Garmin have started with ver.9.00 , and they must come up with ha solution. That watch drop’ed from 0,38-0,45%/ hour  to 44-48%/24 hour with that update.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    been there. got the watch back with new battery and new calibrated sensors. battery drain stayed the same.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Too bad to hear....  don't they do the testing before returning it to the customer? 

    At least you can exclude it's the hardware.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    or they didn't really change the battery. just resetted the watch and hoped that everything is good.

  • Former Member
    0 Former Member over 5 years ago

    sent in my watch the second time. This time I got it replaced to a new / meybe refurbished, can't tell device. I hope that solved the issue now.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    So how is it? Still waiting for mine to be come back. SG service sends them also to TW. 

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    problem solved.. 34 hours after first full charge stlil 66 %.. inclusive GPS use for 1 or more hours yesterday.

  • 0 over 5 years ago

    On FW 10 the problem increment Disappointed

    I have reset the watch and uninstall and install Garmin connect on my Huawei P20Pro and now i have a normal battery live: 0-3-0.4 percent per hour

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    In my case they replaced the battery apparently. SN didn’t change. Anyway problem is solved. Battery usage is around 0.3 - 0.4 % so far on a „virgin“ watch (no music, no apps). 
    happy so far.