Garmin will be better! Update older Fenix!

Mtartar said:

People defending garmin are probably either employees or reviewers who get free watches. 

Really?  Or is it just possible some people have actually had a good experience ?

edit: no chance of me getting a free watch. I bought my 5X+ the week before the 945 launch.

No but people attacking others experiences is not just people who are satisfied.  Maybe people don’t like getting ripped off. I don’t have unlimited funds like you. 

Garmin is well known for its bugs. For example, there are multiple threads across all platforms for notifications not working. At one point Garmin actually suggested to solve a problem to turn Bluetooth off.  You really think that’s acceptable? 

I'm far from having unlimited funds.  Look, I understand and will admit Garmin has some problems with their devices.  But just because you're experiencing some of them doesn't mean everyone else is too.  When someone says they don't have an issue, it doesn't mean they're attacking you and when comments are made (not just you) that people "defending" Garmin must be employees or receiving free products, it implies that those people are liars.  I'm just baffled how people think if someone doesn't agree 100% with them that they're somehow the enemy.  Is it really so hard to believe that two people can have two different experiences and both are being truthful?   

Yah some people have issues, but factor in the sheer numbers of different phone models, running different versions of iOS/Android and with different watches - it'd be far more surprising there weren't any more bug then there are.

And the BT issue - not just restricted to Garmin. There's issues with other BT devices disconnecting due to aggressive power management software on newer android's. I had TERRIBLE problems with  a Samsung Gear S2 and a Sony phone, to the point where no one had a solution and I ended up selling the phone to get a different model.

BT is probably a bad  example because, frankly, the BT stack on most phone's these days is a terrible mess. BLE exacerbates it.

https://www.androidauthority.com/fitbit-problems-issues-732505/ - Fitbit and BT

Richy said:

They have f.....ed us. I'm really pi...ed of !

Please tell us which features you had at purchase no longer work?

Oh and here's a tip. If you want a new feature, code it up or download one that someone else had made.

Garmin is very clear -- they are a hardware company and tend to support the hardware as hardware.  Their websites and all the infrastructure supports the hardware.  Even if there is a feature (e.g., training load) that _could_ be 100% server-side, they won't implement it across all products on the server but wil instead host it on the hardware (e.g, True-up for cross device training load) or limit the feature server-side to specific devices (e.g., PacePro). "Encouraging" their customers onto the upgrade treadmill is their business model.

The thing is, that the only (real) competition for Garmin F5+ is Garmin F6.  They know their market.  If you really want Garmin to start adding features and cut costs, stop using your F5+ and buy a competitive product.  If even 10% of their customers did that, they would figure it out pretty fast and start trying to retain customers.  But that is not going to happen unless a competitor comes out with something significantly superior at a significant cost savings.  There was an inkling of this happening in the bike computer market.  Even then rather than significantly revamp their existing products, they simple short-cycled product development to come out with a better product for cheaper faster than "expected".  (e.g., Edge 520 languished so they released 130 as well as the 520+ and 530 in quick succession.)   Maybe if sales continued to stagnate they would try to retain customers with "free" upgrades, but that historically has not happened.

Garmin consumer products makes great hardware and they charge upscale rates for it.  They release a handful of minor updates for that product, then replace the product with something new and let the old products languish.  It been this way since the early 2000s and I don't see it changing unless some competitors make dramatic inroads.

The upside to this model is that there are very few hidden fees.  You aren't signing up to a long-term monthly subscription plan.  You don't have to worry about your device suddenly not working.  Garmin does offfer trade-ins and refurbs from time to time for cost sensitive customers so they do try to appeal to everyone.

Agreed on all points. If you don't like your device, sell it and buy a product which better satisfies your needs. Your purchasing decisions speak louder than complaining on a user forum ever could.

Wifi - music loading and upload activiies. Smart notifications are spotty at best. Garmin pay has never worked for me.  Headphones the list was limited. Shall I continue?