Garmin Fenix 5 Plus doesn't connect to any GPS

Former Member
Former Member

Dear Community, maybe you can help me out.

Out of a sudden, my F5P does not connect to any GPS satellite, independently of the Activity that I'm trying to use.

I've tried some of possible solutions that I've saw through this forum and over Reddit:

- Started an activity and waited for 20 minutes (one hour in fact) on a clear sky and open air

- Removed EPO.bin file, synched with Garmin Connect or Garmin Express, refresh the EPO file and try again

- Reinstall all the maps

- Full factory reset via the watch

And nothing solves the issue that is not connecting to any GPS (the GPS letters in any activity are always RED) and when i record an activity, of course, the maps are not embedded in the activity itself.

I also have a Vivoactive HR and I even tried to see if it was a problem with region, but no, the Vivoactive connected to a GPS and the F5P, no.

I've tried this with both firmwares, 7.60 and the 8.02 beta.

I'm trying to reach out to Garmin via Online Chat but obviously "all operators are busy" and i don't want to make a call to US as i currently live in Europe (only phone numbers available are in the US) 

Anyone else have any magic idea on what i could do?

Thank you very much!

Pedro