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Can not upgrade to SW 7.60 via Express and get a server error

cichykot over 5 years ago

Hi,

I can not download update 7.60 yesterday was not and today on two computers still the same message, any ideas?

Top Replies

Garmin-Heath over 5 years ago +2 verified

The Garmin Express Servers are experiencing issues and we are working on it. At this time, if you want to update the software on your device, please use Garmin WebUpdater.
Garmin-Heath over 5 years ago +1 verified

Everyone, the issue with Garmin Express not connecting to the correct servers has been fixed. If you have not already updated the software in your fenix 5 Plus, could you please update the software via…
Garmin-Daniel over 5 years ago in reply to kisai +2

As the fenix 5 Plus series is an MTP device, the Mac OS doesn't recognize the watch as a drive. Due to this, WebUpdater, unlike Garmin Express, will not recognize MTP devices on a Mac. Mac users will need…
ignacioeml over 5 years ago +1

Same problem here. I can´t install 7.60 firmware.

All Replies

0 turnipsurprise over 5 years ago in reply to Str0ntium

Looks like its fixed, mines syncing without errors now. There was one update "Personal Records", not sure if this was relevant to the issue.

+1 Garmin-Heath over 5 years ago

Everyone, the issue with Garmin Express not connecting to the correct servers has been fixed. If you have not already updated the software in your fenix 5 Plus, could you please update the software via Express and report back your experience.

0 Odie21 over 5 years ago in reply to Garmin-Heath

Thanks Heath

0 Dan the Diver over 5 years ago in reply to Odie21

Was getting same error last night ,but updated no problem today ,took over 2 hrs as I had new map updated

0 tnasaelpm over 5 years ago in reply to Garmin-Heath

I was able to update my device via Garmin Express successfully.Thank you.

0 Garmin-Heath over 5 years ago in reply to tnasaelpm

Everyone, we are going to close this thread since this issue has been fixed. If you experience any issues in the future, feel free to start a new thread.