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Can not upgrade to SW 7.60 via Express and get a server error

cichykot over 5 years ago

Hi,

I can not download update 7.60 yesterday was not and today on two computers still the same message, any ideas?

Top Replies

Garmin-Heath over 5 years ago +2 verified

The Garmin Express Servers are experiencing issues and we are working on it. At this time, if you want to update the software on your device, please use Garmin WebUpdater.
Garmin-Heath over 5 years ago +1 verified

Everyone, the issue with Garmin Express not connecting to the correct servers has been fixed. If you have not already updated the software in your fenix 5 Plus, could you please update the software via…
Garmin-Daniel over 5 years ago in reply to kisai +2

As the fenix 5 Plus series is an MTP device, the Mac OS doesn't recognize the watch as a drive. Due to this, WebUpdater, unlike Garmin Express, will not recognize MTP devices on a Mac. Mac users will need…
ignacioeml over 5 years ago +1

Same problem here. I can´t install 7.60 firmware.

All Replies

0 RobertRehnmark-RawViking over 5 years ago in reply to Garmin-Heath

WebUpdater not working either.
Web browsers have no problems accessing the Internet.
This is on Windows 7.

0 RobertRehnmark-RawViking over 5 years ago in reply to turnipsurprise

I was able to import a GPX file to connect.garmin.com and then send it to device.
I did not use Garmin Express but did a WiFi sync from the watch.
The course was transferred without problems.

0 Campbell_Carroll over 5 years ago in reply to Garmin-Heath

Happening here as well. But that's getting pretty regular Garmin! Every few updates there are these 'server issues'! I'm agreeing more and more with DC Rainmaker 'Garmin' is becoming more and more known for its buggy software.

0 Echo_Steve over 5 years ago in reply to Michael

2 Days and still cannot download from there Server

As for using the Garmin WebUpdater on a mac that software was built in 2012 So absolutely useless on todays Macs

Not a very useful suggestion methinks..!!!

Bah!! going back to my Apple watch

0 Bart Gossen over 5 years ago

Same problem here (for 3 days). Webupdater isn't a solution (can't find my Fenix on a Mac).

0 turnipsurprise over 5 years ago in reply to RobertRehnmark-RawViking

Thanks, I sync using USB and turn off the wifi to save power, I'll give this a try.

0 WD over 5 years ago in reply to Garmin-Heath

3 days and Garmin can't fix their servers... and redirects you to a solution that doesn't work... so Garmin....

0 jneuveglise over 5 years ago in reply to Garmin-Heath

Common... Is someone really working on it? It's been more than 3 days now... Webupdater not working on Mac because this app is so old... Nothing is also updated from Garmin Connect on my mobile.

BTW all my other devices (Edge 1030, wife's Vivocative 3) are updating correctly...

0 Str0ntium over 5 years ago

I was having the same issue from home on Win 7 sp 1. I installed Express on work PC running same and was able to update. I wonder if it has to do with region and/or ISP. My work network routes through Delaware while I actually live in Missouri (home ISP is ATT).

Either that, or they just fixed the problem this morning.

0 jneuveglise over 5 years ago in reply to jneuveglise

Now fixed thank you !