Indoor cycling distance and speed missing from smart trainer after F5+ update to 6.0

My Fenix 5 Plus upgraded automatically to 6.0 firmware last night.

Before that it has reported distance and speed from my Tacx Flow Smart trainer according to power used.
Now after upgrade, it only picks up Power.
It did pick 0,30 km and after that just shows -- on speed.

I have tried to pair power or speed sensor (I don't have separate) again a couple of times with no new found and no use.
I have gadence sensor from Garmin and it is regocnized.

Of course this data hasn't matched the speed in Zwift but now that its all gone I can no longer follow the thriathlon exercises in Garmin Connect that I have been doing for 10 weeks now.

This is because those exercises have section such as drive 16 km or 30 km and now that counter is stuck to 30,00 km.

How can I continue my Garmin planned indoor exercises?
ciq.forums.garmin.com/.../1429770.jpg ciq.forums.garmin.com/.../1429771.jpg

0 TommiR over 6 years ago

After the exercise I got some really bad power readings as well through the watch even though Zwift -> Garmin integration reported them correctly.ciq.forums.garmin.com/.../1429794.jpg

0 kuak over 6 years ago

I have a similar problem, in my case the power readings are crazy from the smart trainer.

0 Jano22222 over 6 years ago

No problem with Wahoo kickr , work ok with sw 6.0

0 kuak over 6 years ago

In previous SW 5.10 works perfect, but with SW 6.00 this power readings create a false training data.

0 aribiker over 6 years ago

I have the same problem with Tacx Neo 1. Power values during training show OK, but stats after training show absurd number, e.g. max power 60000 W, w/kg FTP 1125, etc.

0 Courtney_ODQA over 6 years ago

My Fenix 5 Plus upgraded automatically to 6.0 firmware last night.

Before that it has reported distance and speed from my Tacx Flow Smart trainer according to power used.
Now after upgrade, it only picks up Power.
It did pick 0,30 km and after that just shows -- on speed.

I have tried to pair power or speed sensor (I don't have separate) again a couple of times with no new found and no use.
I have gadence sensor from Garmin and it is regocnized.

Of course this data hasn't matched the speed in Zwift but now that its all gone I can no longer follow the thriathlon exercises in Garmin Connect that I have been doing for 10 weeks now.

This is because those exercises have section such as drive 16 km or 30 km and now that counter is stuck to 30,00 km.

How can I continue my Garmin planned indoor exercises?

Hi TommiR are you still experiencing this issue? If so, can you send us an email at [email][email protected][/email] with the subject: "Fenix 5 Plus 6.00 and Tacx Flow" and send in the fit files associated with the issue?

Thanks,
Courtney
Garmin Outdoor Software Quality Team

0 Turbo_Andi over 6 years ago

I have the same problem with Tacx Neo Smart Trainer.
Today I recorded an Indoor Cycling Acitivity (ZWIFT)
Simultaneously with the Forerunner 735XT and the Fenix 5+

These are the results

Fourrunner 735 XT
786 kcal
Max HF 165 bpm
TE: 4.7
Max. Power: 522W
NP: 225 W
IF: 0.979
TSS: 98.21

Fenix 5+
5835 kcal
Max HF 165 bpm
TE: 4.8
Max. Power: 60307W
NP: 2004 W
IF: 8.712
TSS: 1213.9

0 TommiR over 6 years ago

Installing firmware 6.51 yesterday fixed the power issue.
Tested with a 50min ride and Zwift and Garmin reported powers were the same.

However, the speed was still mising and showing 0 km/h for almost the whole 50mim ride endig with only 0.25 km distance (Zwift reported 33 kmph avg speed).

Before the ride I also tried to calibrate the power just in case three times but it just gave me error code -1 every time. Maybe I try resetting to factory settings next.

0 D4nnyPedersen over 6 years ago

I have the same problem with Tacx Neo Smart Trainer.
Today I recorded an Indoor Cycling Acitivity (ZWIFT)
Simultaneously with the Forerunner 735XT and the Fenix 5+

These are the results

Fourrunner 735 XT
786 kcal
Max HF 165 bpm
TE: 4.7
Max. Power: 522W
NP: 225 W
IF: 0.979
TSS: 98.21

Fenix 5+
5835 kcal
Max HF 165 bpm
TE: 4.8
Max. Power: 60307W
NP: 2004 W
IF: 8.712
TSS: 1213.9

That's a known issue

https://forums.garmin.com/forum/on-the-trail/wrist-worn/fenix-5-5s-plus/1434858-error-in-power-recording-since-last-firmware-update

Fixed in this beta

https://forums.garmin.com/forum/on-the-trail/wrist-worn/fenix-5-5s-plus/1435261-fenix-5-5s-plus-6-51-beta-release