Not able to calibrate compass, keep showing retry


I had tried all sort of way to calibrate the compass on my 1 week old APAC fenix 5X plus but not successful at all.
Tried the figure 8 roll here and there, toss in the air or hold the watch strap in 2 ends follow by twist and turn and no luck at all.
Done power off/on, reset to factory default but still the same issue. Is there anything special I need to do to calibrate it? Thanks