Not able to calibrate compass, keep showing retry

Hi,

I had tried all sort of way to calibrate the compass on my 1 week old APAC fenix 5X plus but not successful at all.
Tried the figure 8 roll here and there, toss in the air or hold the watch strap in 2 ends follow by twist and turn and no luck at all.
Done power off/on, reset to factory default but still the same issue. Is there anything special I need to do to calibrate it? Thanks

0 Raul77 over 6 years ago

Had the same issue, but after I did a wider "figure 8", it worked just fine.

0 Mnemonic over 6 years ago

Had the same issue, but after I did a wider "figure 8", it worked just fine.

Great, will try this out :) Thanks

0 jim_m_58 over 6 years ago

It's a bit tricky, in that it's not only the figure 8, but you turn the watch in each half, and flip it over in the middle

0 Sam201176 over 6 years ago

I had the issue on two 5x's.....but not after software version 7.0 I think.... the compass would never calibrate....retry.....retry.....retry....etc... lol...
Hope the wider figure 8 movement works for you....
:--)

0 Mnemonic over 6 years ago

Finally after a week, it came back from the service center. They replaced another one for me

0 5216780 over 1 year ago

I struggled as well but got the hang of it now and the calibration works everytime.

The trick is to make the 8 shape only by rotation of the wrist, your arm should only move forward and backward paralllel to your chest.

Hope this helps.