Has anyone experienced any cracks on the wrist hr sensor of 5+ series? I see many complains about the previous 5 series so it’s something that has to be addressed...
Has anyone experienced any cracks on the wrist hr sensor of 5+ series? I see many complains about the previous 5 series so it’s something that has to be addressed...
I've seen posts about HR sensor cracks on just about every OHRM equipped Garmin watch that's been released. I've had many of these different models and wear them 24/7 and have never had a problem.
I seem to recall in the forum for one model (735 maybe?) that cleaning the back of the watch with alcohol could be a contributing factor.
I had a Fenix 3HR that developed cracks and Garmin replaced it with a re-manufactured watch. I have since then had a FR935 and a Fenix 5+, each for about a year, and have not seen any cracks develop in either OHR sensor. When it happened on the F3HR they told me it had to do with a bad batch of resin at the factory, I have no idea how accurate that statement was though.
I had an issue with my 5x. Garmin Support was fantastic and swapped it for me. I didn't have issues with the 2nd unit. The 5x plus i have is also perfect.
