Triggering WLAN synchronization reports error on first attempt

Former Member over 7 years ago

When i trigger a WLAN connect/sync from my Fenix 5 plus, i always get a fail message at the first attempt.
When i trigger it again, it tells me that synchronization is already running!?

Removing/adding my WLAN did not make a change, neither a reboot.
As sayed it's working just the message displayed is wrong.
I hope that bug gets fixed in the next release.

0 Former Member over 7 years ago

I got further strange behaviour of the WLAN sync.
It tells me it's syncing but it doesn't... no matter how often i start the WLAN sync manually.
I can see on my WLAN-AP that the watch is only connecting for a second or so and then disconnects again.
It's definately no problem on the signal-quality or network or AP side!
The only thing that got it work was to activate and deactivate the DND mode once - after that it synced over WLAN.

I'm starting to get really frustrated with this 800,-€ really expencive watch.
Bluetooth and WLAN are not working reliable, stairs counts are wrong, and pulse measurement is kind of random number generator (using it for biking). :confused:
Considering to return that piece since i really HATE UNRELIABLE AND BUGGY software!!!

0 Darre80 over 7 years ago

Did you try newest beta that come out yesterday?

0 Former Member over 7 years ago

Did you try newest beta that come out yesterday?

Thanks for the hint - will install it immediately and test it.
I'd loved to read "solved" instead of "improved" connectivity issues...

0 Former Member over 7 years ago

Unfortunately, the exact same bug still exists in 5.31 :(

0 Former Member over 7 years ago

I meant 3.53

0 Darre80 over 7 years ago

it works for me now. I had the same issue before but now it works all i did was restart my watch.