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Disappointing battery life

I have just upgraded from a Fenix 5 to a Fenix 5 plus and so far I am finding the battery life to be a lot less than I would expect.

I used to get nearly 2 weeks battery life out of the Fenix 5 but so far the Fenix 5 plus has used 25% in 2 days, both watches are set up and used exactly the same.

I know the Fenix 5 plus is supposed to have slightly less battery life but at this rate it is not even going to last a week.

Does anyone know if this will improve if I cycle the battery a couple of times or if this is normal for this model

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0 Gnukken over 7 years ago

Hi

I`ve noticed that when i charge my watch, it jumps from say 90% ish to 100%. If i disconnect it from the charger and restart the watch, it shows 90% again.
If i then put it back in the charger, it charges it 1% to 91%. Then it jumpes back up to 100%. And so on..

Has anybody else noticed the same?

I contacted Garmin support and they told me it wasnt suppose to be like that and to reset the watch. I
have`nt done this yet.

0 renton82 over 7 years ago

Hi

I`ve noticed that when i charge my watch, it jumps from say 90% ish to 100%. If i disconnect it from the charger and restart the watch, it shows 90% again.
If i then put it back in the charger, it charges it 1% to 91%. Then it jumpes back up to 100%. And so on..

Has anybody else noticed the same?

I contacted Garmin support and they told me it wasnt suppose to be like that and to reset the watch. I
have`nt done this yet.

I happens the same to me, just report to beta team... do it you too...

0 Former Member over 7 years ago

Well... because misery loves company....

I decided to drain my battery until the watch turned off then charge up to 100% to see how it would fare. I was fully charged at 7pm last night. The battery was at 75% when I woke up. Not cool, Garmin. 25% overnight while it was sitting in a drawer! I might go back to my garmin 645. I'm not sure maps are worth this extra hassle.

Edit: 24 hours after being fully charged, the watch is at 59%. It has only been used for one 30 minute activity which did not use GPS. Other than that, it's been sitting in a drawer. I'm pretty sure I will be returning it. That's pretty pathetic.

That doesn't sound right. I drained my 5+Ti until it turned off and then charged to 100%. I wore the watch nonstop with notifications, HR, and backlight at 40%, played with settings and watch faces for about an hour, went for a 30 minute walk without GPS, and 24 hours later it's at 96%.

0 renton82 over 7 years ago

That doesn't sound right. I drained my 5+Ti until it turned off and then charged to 100%. I went for a 30 minute walk without GPS, wore the watch nonstop with notifications, HR, backlight at 40%, and 24 hours later it's at 96%.

If you charge it to max, 100% can last also 1 day; than maybe 99% to 98% last 1 hour... There is something wrong for sure with battery meter!

0 Tommylee84 over 7 years ago

So here's something...I had an 5+TI that was having this problem with post work out drain and poor battery life. My down button broke and I returned it and got a new in the box one from Garmin after being out of stock for 2 weeks. Hooked it up to the computer did the standard upgrades to maps and junk and it showed that it already had 4.2 out of the box. Unplugged it had like 52% battery and it booted it, said it had an update didn't think anything of it went through the update watch rebooted and I did my normal "hold the light button to power button to turn off" after charging to help "figure out the real battery" level and to my surprise it was 52%. That was Monday the 27th, been using the watch as normal, NFC payments, calibrating the Altimeter with DEM, smart notifications, quick gps walk...as of writing this my battery is 32%. So quick paper math 20% loss over 4 day 5% per day 24/7 wear with everything turned on. Now I will say with my old watch I couldn't get 5-6 days out of a 100% charge yet I've gotten 5 days out of 52%.

Watch info:

GPS 2.20
Wifi 2.50
CIQ 3.0.1
WHR 20.03.32
ANT/BLE/BT 2.80
Sensor Hub: 2.10

I'm going to charge it to 100% and go for a bike ride this weekend (Speed/Cad, HRM) and see if the post workout drain shows its head.

0 Tommylee84 over 7 years ago

Quick update: Took it off charge saturday morning (8am) at 100% wore it 24/7 till today (Monday 9/3) went on a MTB ride at 5pm. Battery was at 81% at the start of the ride (19% loss over 3 days 6.3% loss a day). Ended the 1 hour ride with HRM (ant+),GPS, map screen on at 76%, here I am at 8pm sitting at 73%. One thing I did notice is that right after my right unlike before after I disconnected my HRM the oHR (settings-senors-HR-status-off) turned right on and picked up my HR and didn't sit at "measuring" forever and force me to turn the device on and off for it to start reading my HR.

0 lucky1976 over 7 years ago

Is the battery drain issue only with the Fenix 5 Plus? I made a comment in the Fenix 5X Plus forum and someone seemed surprised to hear about a battery issue.

0 airtime0007 over 7 years ago

Can I ask a quick poll question. How many of the posters on this battery drain issue have logged a ticket with Garmin support? I had a long conversation with them today and was told that they did not have a single support ticket logged for the battery drain issue, not one? I have now logged one. I find it difficult to believe that out of all the posters on here nobody has logged an official ticket with support?

0 airtime0007 over 7 years ago

As an aside, the initial advice was just get the retailer to exchange it for a new watch, no need to log a ticket. Once I explained that the likelihood was a new unit would exhibit the same behaviour, so I was reluctant to exchange they agreed to log a ticket.

0 Baz 8755 over 7 years ago

As an aside, the initial advice was just get the retailer to exchange it for a new watch, no need to log a ticket. Once I explained that the likelihood was a new unit would exhibit the same behaviour, so I was reluctant to exchange they agreed to log a ticket.

I also logged mine and was asked to return to Garmin for exchange. I also refused stating that unless they are sure it is a unit issue then I would rather wait until they can prove it is not a software issue.

It would be good to know if anyone has a watch that does not have PAD.