Garmin Descent MK1 wont turn on

Hello everyone, 

I bought my Garmin Descent MK1 exactly 13 months ago and since then have worn it daily and taken it on approximately 100 dives. Yesterday afternoon while wearing it I noticed it had turned off and wouldn't turn back on through normal means.

I have fully charged it (The screen turns on while it is charging after going through a blue triangle screen and depth meter check) so the battery does not appear to be the issue but it still wont turn on. 

I have tried to factory reset it and have also followed the advice on this forum topic (https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/descent-mk1/184140/device-not-charging/931699) But without success.

I have kept it in great condition but this definitely worries me as I use this watch for tec diving as my secondary computer and if this happens on a deep dive it could be dangerous so would appreciate any ideas from you all.

Thanks!

  • I have fully charged it (The screen turns on while it is charging after going through a blue triangle screen and depth meter check) so the battery does not appear to be the issue but it still wont turn on.

    Actually, that sounds like it is the battery.  Works when connected to power but not when disconnected.

    Have you called Garmin Support?  While technically out of warranty, it should last way more than 13 months.