Garmin Descent MK1 blue triangle boot loop

I'm in Cozumel on a dive trip.

First dive of the trip my descent crashed and black screened half way through the dive and is now in a continuous what seems like 5-10 minute cycle of boot looping with the Blue Triangle appearing for 1-20 seconds then disappearing.

Device was almost fully charged when this occurred.

0 Doub1eAA over 5 years ago

I did the hold the power button for 30 seconds to shut down. Now nothing. Just a black screen.

0 a.calvanese over 5 years ago in reply to Doub1eAA

Try the method on this thread.

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/descent-mk1/184140/device-not-charging

Cheers!

0 a.calvanese over 5 years ago

If the method on that thread doesn't work try to do this one:

Hey sad to know about your watch getting stuck.

Maybe this would help:

- If you are not capable of turning off the watch do the following:

*Simultaneously press the power, down and back button. This shall force the watch to turn off.

*Turn back on normally and shall go to your watch face.

- If you are capable of turning it of but it always goes to the diagnostics try to do like this:

*Turn off like normal then wait for it to shut down completely.

*Press the power, down and back button, the garmin logo will come on and then a black screen with a QR code plus a bunch of text information at the bottom. When you see this screen release the buttons.

*You will enter in a self testing mode. Then navigate with the back button until you reach a menu that prompts you to press and hold the power key to disable forced test mode. make sure that the forced test mode is disabled.

*Press the back key again to get out of that menu you will reach the QR code menu and simply press the power button to shut down.

*Then press the power button to turn on like normal.

Hope this helps!"

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/descent-mk1/170249/stuck-in-diagnostics-menu

Hope it helps you!

0 Doub1eAA over 5 years ago in reply to a.calvanese

I tried this and plugged it back in and got a blue triangle then black screen. Everytime I plug it in the charger I get the blue triangle then nothing

0 a.calvanese over 5 years ago in reply to Doub1eAA

Well maybe your option is to try and do a hard reset on it.

Here is this article with different procedures and options on how to perform it even if the watch is not fully booting.

https://www.activejr.com/how-to-factory-reset-your-garmin-fenix-garmin-forerunner/

0 Doub1eAA over 5 years ago

Here is the follow up:

After the boot loop and trying to shutdown/recover it went completely bricked. No power, no screen display etc. Ended up having to get a RMA for the device.