Set Up S40 (Screen frozen)

Former Member over 5 years ago

Brand new today and during set up the watch has frozen on sunrise and sunset. The watch will not switch and I cannot get it off this screen. Please advice

0 ekutter-dnu over 5 years ago

Have you tried rebooting the watch? Press and hold the button until it reboots, around 25 seconds. There had been some issues with the sunrise/sunset screen but not a freeze that I'm aware of. In any case, after you get it rebooted, the first thing I'd do is make sure it's on the latest firmware, 3.1 I believe.