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Error message “FileTransferError FileIndexNotWritable”

I was trying to sync my watch after a round today and got the message FileTransferError fileIndexNotWritable message popping up.

anyone else get this error and how to resolve it?

Top Replies

2223460 over 4 years ago +1

Yes, I also received that message when trying to sync my Approach S20. I have found no information online as to what this means, but I downloaded Garmin Express on my Windows computer and it seems to be…
3869297 over 4 years ago in reply to 2223460 +1

I contacted support yesterday and this is happening with all s20 watches and are working on a fix. They requested the files on the watch and a diagnostic report from the garmin connect app. Hopefully it…
2223460 over 4 years ago in reply to 3869297 +1

I am glad to hear that Garmin is working on this. I hope they find a solution soon and thank you for contacting them.

All Replies

0 2223460 over 4 years ago

Yes, I also received that message when trying to sync my Approach S20. I have found no information online as to what this means, but I downloaded Garmin Express on my Windows computer and it seems to be able to sync through this desktop software. It would be nice to also be able to sync using my iPhone in the future. I would be interested to know if you find a solution.

0 3869297 over 4 years ago in reply to 2223460

I contacted support yesterday and this is happening with all s20 watches and are working on a fix. They requested the files on the watch and a diagnostic report from the garmin connect app. Hopefully it will be resolved soon

0 2223460 over 4 years ago in reply to 3869297

I am glad to hear that Garmin is working on this. I hope they find a solution soon and thank you for contacting them.

0 4362182 over 4 years ago in reply to 2223460

thanks. please keep us posted on any fixes. Same issue happened to me today.

0 MeinekeScott over 4 years ago

I’m not impressed. I wish my watch would sync. Thanks

0 4ges over 4 years ago

I just got this error as well

+1 Garmin - Chris over 4 years ago in reply to 4ges

This issue has since been resolved. If you are still experiencing it, please ensure:

- Your Approach S20 software is up to date and both your Golf APP and Garmin Connect Mobile APP are up to date on your iPhone.

0 2223460 over 4 years ago in reply to Garmin - Chris

I can confirm that (in my case) after doing the updates my Garmin Approach S20 is now syncing perfectly to my iPhone. Thank you very much for the quick resolution!