CT10 sensor not assigning to a club anymore and it is new

Former Member over 4 years ago

Ct10 not working for my 5 wood. Only had 3 weeks and was working until a few days ago. Tried to reassign and won’t work. Is it the battery and if so would it be covered, it shouldn’t fail after 2 weeks or is something. Wrong with the actual sensor? Same thing happened for the hybrid the first week, but it did work when reassigned. Should any of this be happening with a new set?

Top Replies

Garmin-Cody over 1 year ago in reply to camada108 +1 verified

Garmin does not recommend performing the steps above, and doing so may risk permanent damage to the sensors, and will any warranty coverage on the sensors.

Contact Garmin Support directly if you have concerns…
3322808 over 3 years ago +4

I had a similar problem.

I tried to replace the battery, restart my watch. Tried to reassign my sensor or remove it and add it as new.

None of them worked. Then I tried one more try which was.

1. Turn…
Garmin - Chris over 4 years ago +1 verified

It definitely should not be happening with a new set of CT-10 sensors. It may be a bad battery despite being a new one in the sensor. -- Replacing the Battery on a Garmin Approach CT10

If your issue continues…
Orrman70 over 2 years ago in reply to dave8775 +1 suggested

A couple of mine didn't last long with the original batteries, A 5 pack of the CR2032 batteries is about $5 and is good to have around. If that doesn't solve the problem then I would contact Garmin. Good…

All Replies

+1 Garmin - Chris over 4 years ago

It definitely should not be happening with a new set of CT-10 sensors. It may be a bad battery despite being a new one in the sensor. -- Replacing the Battery on a Garmin Approach CT10

If your issue continues, please reach out to our Golf Product Support team and we will gladly replace that sensor.

0 5710048 over 4 years ago in reply to Garmin - Chris

Now my 3 wood sensor is not working so 2 out of 14, again presume this is the battery, garmin is sending replacement batteries..BUT. I tried and my husband tried, we can’t open the sensor to get the battery out, it like it is one unit vs 2 parts, tired with golf glove as recommended, won’t budge, seriously thinking with returning.

0 Orrman70 over 4 years ago

I bought the starter set of 3 CT10's and within 3 months 2 of them started acting up. I replaced batteries in all and they worked great after that.

0 3322808 over 3 years ago

I had a similar problem.

I tried to replace the battery, restart my watch. Tried to reassign my sensor or remove it and add it as new.

None of them worked. Then I tried one more try which was.

1. Turn off my smart phone's Bluetooth (I don't want to my watch to connect to my cell phone during pairing of the sensor)

2. remove the battery from the sensor. Leave it for about 10min.

3. Turn off Garmin watch

4. Turn on the watch.

5. Goes into Settings->Club Tracking->Club Sensors->Add New(or could be reassign)

6. Put the battery back into the Sensor. Turn plastic side(Black) up (and should be well lit indoor or outdoor)

7. Wait for a few seconds. Now it successfully paired the sensor.

I hope this is helpful.

0 MrsRock24 over 3 years ago in reply to 3322808

Yes, but how did you remove the black cap. It is very difficult. Myself & husband tried. Did you use any tools that helped? Will I break it if I try to pry it off?

0 3322808 over 3 years ago in reply to MrsRock24

need to use plier(two of them) to twist open.

use vise plier. adjust how tight you want to grab parts.

it might scar plastic parts but it wont break.

(if you adjust plier to just enough grip to hold parts)

0 Orrman70 over 3 years ago in reply to MrsRock24

I used a couple kitchen rubber jar openers to grip the black top and unscrew it. Sometime it takes more effort than other times but you have to screw it back on real tight. I've had the top come off in my bag (luckily) and had to empty my bag and dump it out to get the cap and battery.

0 theBlake7 over 3 years ago in reply to MrsRock24

I use multigrip pliers, by closing them half around the CT10 and half around the grip but. It begs belief that a anyone would think these caps are otherwise easily unscrewed.

0 bill1will over 3 years ago in reply to theBlake7

Garmin, for $2.90 will sell you a tool for unlocking the black cover. It works well. Note: Keep the tool handy and in a secure place. Otherwise, miserty trying to take the black cover off. My issue now is getting the battery out of the black cover. Yikes!

0 dave8775 over 2 years ago

I am having similar issues where several of my sensors seem dead just after a couple of weeks purchase (brand new). :(