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I can not perform Search Out of my State and locate "a known address" .

7742890
16 hours ago

Even after looking on the map to ensure it exist. I can't get known cities (by name, out of state) to appear after inputting the correct information by Name, Providence, Zip Code, or States. I have also used the highways federal, State, etc names in lue of the street names. The only way I have found to navigate, is to place a WayPoint at the address. The search function works OK within my state boundaries however.

Am I doing something incorrect?

I use the State name and confirm is correctness.   I have done the same with the city name by itself.

Confirmed the newest Zip Codes. ETC....

  • 0 14 hours ago

    Which device do you have and what maps are on it? TopoActive for example doesn’t support searching on address.

  • +1 14 hours ago

    Also, please provide the exact steps you are taking to search for an address. 

  • 0 9 hours ago in reply to Garmin-Chris

    Garmin 710i

    STEPS:

    1. TURN unit on.

    2. Ensure the correct Maps are turned on thru Map Manger.

    3. Magnifying (Search) and open the "Addresses App'

    I reside in "South Carolina" (SC) and say I want to go to "Richmond, Virginia"

    4. I change Search Area to "VIRGINIA" y tapping on the SC and it switches to change the Search Area.

    I then have these options: Enter City/Postal Code OR Enter State/Province

    So lets say I'll use the State Name "Virginia" for the area search

       Then I select the name Virginia the unit locates during its search.

    The next parameter to search is, "Number"

       I enter the address number of "8716" where I used to live, tap Enter

    The next parameter to search for is "Street Name" 

    In my case that is "W. Broad St." Tap enter

    Response is:

    " No Results Found"

    "Try adjusting search parameters."

    Software v 23.10

    Latest updates installed but the Address App still does this.

    Sorry new to this here and Thanks for listening

  • 0 6 hours ago in reply to JungleJim

    Montana 710i

    Automatic maps is enabled 

    City Navigator 

    CN North America. 2025.20 ALL US

    GARMIN DEM NORTH AMERICA 2023. 10 

    ToPo ACTIVE US 2024. 20

  • 0 6 hours ago in reply to 7742890

    I forgot to mention also that I have tried other states, other cities, and known and addresses that I have gotten off of my 710i and then tried to search for.