Basic tasks using Explore.garmin.com..?

I'm lost in the Garmin-software and seem to be unable to perform some basis tasks related to new device (a Mini 2). I'm not quite sure what is going on, but as an end-user I start to have a feeling the software is full or bugs. But maybe I'm doing stuff wrongly, if someone has a good manual that fits with the current version of explore.garmin.com and/or the current Explore App (for iPhone) I'm very interested.  I currently have 2 examples of basis tasks I cannot perform.

Task 1 i cannot perform is deleting a track I've made with the Mini 2 via the Tracking function. This particular track:

- Shows up on MapShare.

- Shows up on explore.garmin.com, however the current version of this website doesn't seem to have the trash bin-icon to delete stuff (e.g. tracks from the library).

- Does not show up on the Explore App (the only software that I figured can delete stuff).

- The device (mini2) doesn't seem to have an option to show tracks. They are 'gone' after the tracking is done.

Task 2 i cannot perform is to select what libraries should show up on mapshare.

- When I select the M-symbol on explore.garmin.com I can an overview with collections and some select boxes. However, clicking them doesn't do anything: the checkmark-symbols do not disappear.

- The M-symbol is absent on the Explore App, this seems to be a function that only exist on explore.garmin.com.

- I can't do anything on the device itself related to this.

Any clues..? Thanks ahead!

P.S. I'm working on a Mac. I've used 3 different internet browser for explore.garmin.com (Safari, Chrom, Firefox), but I didn't notice any differences. I also removed all cookies without any success..

  • We are working to resolve this issue and will notify you via email when it's resolved. Do we have your permission to access your inReach account and make changes for troubleshooting?

    As a workaround, the Explore app can be used to delete items from the library. You do not need an Explore app compatibly Garmin product in order to use the Explore app.

  • Dear Leslie,

    Thank you for the reply. Yes, you have permission and may make changes however please do not edit or delete the tracks that I'm about to make in the upcoming days/weeks when I will be out in the field.

    For the above mentioned task 1, I have a track named "Track Summary" from July 14th 2:52 that I'd like to delete. However, it does not show in the Explore App (it does show in explore.garmin.com and in share.garmin.com). 

    For the above mentioned task 2, I now figured out the libraries I'd like to show can be selected via explore.garmin.com using the Social-tab (MapShare option). While in the Map-tab, the M-symbol cannot change anything in my case.

  • Dear Leslie,

    Thank you for adding some functionalities to the explore.garmin.com map! This is great, I can now delete the track like I wanted to!

    best regards, - Bram