mesenger beeps after msg read from phone

skyeye 4 months ago

Just updated one of our messenger to 4.04

Strange: when messenger receives a message, as answer to previous msg from the messenger app, it beeps further even if the message was succefully read by the user on the smartphone.

This was not so before. Whe message was read on the phone in the messager app, the beep on the device stopped.

Anybody some comment on this?

Top Replies

Garmin-Chris 8 days ago in reply to 4560556 +1 verified

Please make sure that you are fully opening the message, using the instructions found here: Opening a Message on the inReach Messenger Series. You can also turn off the Ring Until Read setting in Settings…

All Replies

0 skyeye 4 months ago

I reset the messenger app, set all up completely

now I have the situation, when the phone is off, the messenger never receives any messages at all.

Let say someone did answer to a message from the messenger, it never arrives, even after manual mailcheck there is nothng.

Only when the paired phone is switched on again, all messages are received, well via internet this time

Is this the expected behavior?

0 twolpert 4 months ago in reply to skyeye

Probably not. No matter what all the FAQs say, nobody can actually understand how this works in all cases. I would open a support ticket. In your case, with professional support?

0 4560556 8 days ago

I have the same problem and it's really annoying. My phone will be turned off and my inreach messenger receives message so it starts beeping and I read the message on the screen but the beeping won't stop until I power off the device. Terrible user experience.

0 4560556 8 days ago

I have the same problem. I keep my phone shut off to save battery and then a message arrives on my inreach messenger and it starts beeping. So I read the message on the messenger screen but the beeping won't stop. The only way to get it to stop is to power the messenger off and then back on which is super annoying. Terrible user experience.

+1 Garmin-Chris 8 days ago in reply to 4560556

Please make sure that you are fully opening the message, using the instructions found here: Opening a Message on the inReach Messenger Series. You can also turn off the Ring Until Read setting in Settings > Sounds > Ring Until Read.